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Domain Due Diligence

Report for Inpost.co.uk

Report Date
October 25, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

InPost.co.uk operates a widely used parcel locker service across the UK, known for affordable and eco-friendly shipping solutions. The website attracts around 6.4 million monthly visits primarily from the United Kingdom, supported by reputable technologies like CloudFlare and Google Analytics. Despite its solid technical setup and legitimate business presence, InPost UK faces notable customer dissatisfaction due to parcel delivery issues and inadequate compensation for losses. The company is also involved in ongoing legal and commercial disputes, which could impact its service reputation. Overall, InPost.co.uk is a legitimate business but users should be cautious about customer service and delivery reliability.

Confidence Score
75%

Risk Insights

🏪

Strong Brand Presence

  • Over 6 million monthly visits mostly from UK users.
  • Uses trusted security and analytics technologies.
  • Established domain since 2009
⚠️

Customer Service Concerns

  • Multiple reports of lost parcels and inadequate compensation.
  • Complaints about poor resolution of disputes.
  • Potential risk for customer satisfaction and trust.
⚖️

Ongoing Legal Issues

  • Involved in high-profile legal disputes over acquisitions.
  • Trademark conflicts in UK market.
  • May impact future business operations.

Contradictory Signals

While the company is clearly established and legitimate, service quality and legal challenges raise concerns about customer experience.

Signal A: High traffic and strong tech infrastructure indicates legitimacy.

Signal B: Numerous customer complaints and ongoing legal disputes suggest operational and reputational risks.

Category Scores

Red Flags & Warnings

  • Numerous customer complaints about lost parcels and poor compensation suggest recurring service issues.
  • Active legal disputes and acquisition challenges present potential risks for ongoing operations.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 90/100
Passed

"Long domain life and consistent registrar help ensure domain legitimacy."

Reason: The domain inpost.co.uk has been registered since 2009 with a reputable registrar (Key-Systems GmbH), indicating established presence.

SSL Certificate Validity

Score: 90/100
Passed

"Proper SSL use is essential to secure website transactions and user data."

Reason: SSL certificate is valid and issued recently (valid from September 2025 to December 2025), providing secure connections.

Traffic Volume and Source

Score: 85/100
Passed

"High and localized traffic aligns with expected user base for UK parcel services."

Reason: The site receives approximately 6.4 million visits monthly, mostly from UK users, supporting genuine service demand.

Use of Reputable Technologies

Score: 90/100
Passed

"Reputable tech stacks reduce risk of fraud and enhance user experience."

Reason: InPost.co.uk uses recognized technologies such as CloudFlare, Google Analytics, and Stripe, indicating trustworthy infrastructure.

Customer Complaints and Reviews

Score: 40/100
Failed

"Negative experiences may erode trust and suggest operational weaknesses."

Reason: Customer reviews report frequent lost parcels and poor compensation, pointing to serious service quality issues.

Legal and Trademark Status

Score: 60/100
Failed

"Ongoing legal challenges introduce uncertainty around company stability."

Reason: InPost UK faces legal disputes over acquisitions and trademarks, which could affect business continuity.

Crypto Scam and Phishing Blacklists

Score: 10/100
Passed

"Absence from security blacklists reduces suspicion of fraud."

Reason: Domain is not blacklisted for crypto scams or phishing, indicating clean reputation in this regard.

Your Next Steps

  • 1

    Use caution when sending valuable parcels through InPost.co.uk and consider using tracking or insurance options.

  • 2

    Verify parcel deliveries carefully and document any issues promptly.

  • 3

    Consider alternative shipping providers if reliable delivery and customer support are critical.

  • 4

    Report unresolved issues to consumer protection agencies for formal complaint handling.

  • 5

    Monitor legal updates regarding InPost UK that might impact service levels or company stability.

Evidence & Citations

🕵🏻 Keep investigating

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