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Domain Due Diligence

Report for Innocaption.com

Report Date
November 26, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

InnoCaption.com offers a mobile app that provides real-time phone call captioning, mainly serving people with hearing loss. It ranks around #770,000 globally, with about 47,000 monthly visits mostly from the U.S. The site is secured with valid SSL and hosted on Amazon's infrastructure. It has a verified trademark and is listed as a legitimate telecommunications service with a 4-star Google rating from 44 reviews. User feedback highlights high caption accuracy and convenient features, although some report minor technical issues like connection delays and spam calls. There are no scam reports or lawsuits associated with the site, and it complies with FCC regulations for accessibility services.

Confidence Score
90%

Risk Insights

🕰️

Established Brand with Long Domain History

  • Domain registered since 2011
  • Uses trusted Amazon registrar
  • Valid SSL certificate active
📜

Clear Regulatory Backing and Trademark

  • FCC certified real-time captioning service
  • Active trademark since 2012
  • No legal disputes found
👍

User Trust and Positive Engagement

  • ~47K monthly visits mainly from U.S.
  • Positive user reviews highlight accessibility benefits
  • No scam reports or phishing alerts

Contradictory Signals

Technical nuisances exist but do not undermine legitimacy or raise scam concerns

Signal A: Positive user reviews and FCC certification

Signal B: User reports of spam calls and connection delays

Category Scores

Red Flags & Warnings

  • Users have reported issues with spam calls to their assigned InnoCaption numbers, which can be a nuisance.
  • Some users mention occasional call connection delays and volume inconsistencies, which are technical but not security risks.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 90/100
Passed

"Domain aged over 14 years; registrar is Amazon Registrar, Inc. with current DNS and valid SSL certificate."

Reason: The domain was registered in 2011 and uses a reputable registrar with security measures like clientupdateprohibited status.

Traffic and Audience Authenticity

Score: 85/100
Passed

"Monthly visits about 47K, US accounts for ~67% of traffic, bounce rate moderate."

Reason: Traffic data shows steady visitor numbers with primary audience in the United States, suggesting a genuine user base.

Technical Infrastructure

Score: 90/100
Passed

"Infrastructure uses AWS, DNS & MX records properly configured, SPF records present."

Reason: Uses robust hosting and technology including Amazon Web Services and has correct DNS and email records, reducing risk of technical fraud.

Blacklist and Phishing Status

Score: 95/100
Passed

"No blacklist entries in crypto scam database; Google Safe Browsing clear."

Reason: Not found on any known scam or phishing blacklists; no alerts from Google Safe Browsing.

Trademark and Legal Status

Score: 90/100
Passed

"USPTO trademark live and assigned to Miracom USA, Inc."

Reason: Active trademark registration exists, indicating official business activity and legal compliance.

User Reviews and Reputation

Score: 85/100
Passed

"Users praise caption accuracy, FCC certification supports trustworthiness."

Reason: Overall positive user reviews highlight service reliability with no credible scam reports noted.

Physical Location and Ratings

Score: 80/100
Passed

"Located in Irvine, CA; 4.0 stars from 44 reviews on Google Places."

Reason: Verified physical address with positive Google reviews, supporting legitimacy of the business.

Your Next Steps

  • 1

    Use the service with confidence given its legitimacy and positive reputation.

  • 2

    Regularly check for app updates to minimize technical issues like connection delays.

  • 3

    Contact support@innocaption.com if you experience any service issues or suspicious activity.

  • 4

    Verify communications come from official channels listed on innocaption.com before sharing sensitive information.

Evidence & Citations

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