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Domain Investigation Report

Report generated: Dec 19, 2025

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imou.com

http://imou.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Imou.com is the official site for Imou, a consumer IoT brand specializing in smart security cameras, video doorbells, and related home security devices. The company offers products with features like 1080p HD video, night vision, and PIR detection. Monthly traffic is strong at over 510K visits, mainly from China and surrounding countries. The domain is hosted on reputable infrastructure including Amazon AWS and has a valid GlobalSign SSL certificate. Several active US trademarks are registered under Hangzhou Huacheng Network Technology Co.,Ltd., the operator behind Imou. Imou operates primarily from China with official support channels and multiple contact emails listed on the site. No reports or blacklists indicate scams or safety issues. User reviews praise Imou's value and features but note some complaints about customer support and cloud subscription models. Legal disputes appear limited and mostly governed by Chinese law. Overall, Imou.com presents as a legitimate and established brand in smart home security.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
80%

Risk Insights

🏢

Established Brand with Long Domain History

  • Domain registered since 2005
  • Operated by known corporate entity in Hangzhou, China
  • Active SSL certificates from a trusted authority
📊

Strong Online Presence and Traffic

  • Over 510,000 monthly visits
  • Main traffic from China and neighboring countries
  • Diverse traffic sources including search and direct
💬

User Feedback Highlights Value but Support Limits

  • Good price-to-feature ratio praised in reviews
  • Recurring customer support complaints noted
  • Subscription model limits some features remotely

Category Scores

Red Flags & Warnings

  • Some user complaints regarding customer support availability and responsiveness.
  • Subscription fees may apply restricting some features like remote SD card access.

Detailed Checks & Insights

0-100 Scale

Domain Age and Registrar Reputation

Score: 90
Passed

Reason: Domain registered in 2005 with Alibaba Cloud registrar and valid SSL certificate from GlobalSign.

Traffic Volume and Engagement

Score: 85
Passed

Reason: Over 510,000 monthly visits with bounce rate around 40%, mainly from China.

Brand and Trademark Verification

Score: 80
Passed

Reason: Several active trademarks registered to company's legal entity in the US.

Technical and Infrastructure Signals

Score: 80
Passed

Reason: Use of Amazon AWS, Google Analytics, Facebook Pixel and other major service providers.

Blacklist and Safety Flags

Score: 95
Passed

Reason: No listings on scam or phishing blacklists detected.

Customer Support and Contact Information

Score: 75
Passed

Reason: Multiple official emails, phone numbers listed, and active social media profiles.

Your Next Steps

  • 1

    Verify product features and support policies directly on the official Imou website or authorized retailers.

  • 2

    If subscription costs or cloud storage are concerns, review detailed user experiences to ensure it meets your needs.

  • 3

    Monitor and participate in user forums for ongoing support updates or issues.

  • 4

    Evaluate privacy and data terms carefully, especially regarding use of cloud services.

Evidence & Citations

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