Immobilienscout24.de (Domain) Investigation Report
Generated on Feb 21, 2026
Why we think so?
immobilienscout24.de is Germany’s top real estate portal, attracting about 39 million monthly visits and ranking #754 globally. It primarily serves German users with comprehensive property listings and real estate services. The site uses reputable technologies like Adobe Experience Manager and Amazon hosting, enhancing site stability and content management. Verified contact emails and phone numbers are publicly available, along with active social media profiles. The platform is not flagged by major blacklists or scam detectors, and its SSL certificate is valid. Legal challenges include a 2023 court ruling against misleading advertising and GDPR breaches specifically regarding credit check practices, which the company is addressing. Customer reviews are mixed; key positives are strong search tools and app features, while complaints focus on subscription transparency and customer service. Some scams have exploited the platform via fraudulent listings, but immowillienscout24.de itself shows significant measures to verify providers and combat fraud. Caution is advised particularly around paid services and external sharing of documents.
Risk Insights
Strong Technical Backbone
- Uses Amazon hosting and Adobe Experience Manager
- Valid SSL certificates ensure secure connections
- Handles high traffic with reliable infrastructure
Legal Challenges Affect Trust
- Ruling against misleading SCHUFA credit check claims
- GDPR violations related to personal data handling
- Company committed to compliance improvements
User Complaints Focus on Subscriptions
- Subscription cancellations are complicated
- Some users report unplanned charges
- Customer service responsiveness varies
Platform Safety Measures
- Provider verifications and badges help reduce fraud
- Users can report suspicious activity easily
- Ongoing efforts to combat listing scams
Category Scores
Red Flags & Warnings
- 2023 court ruling found misleading advertising and GDPR violations related to credit checks.
- Significant number of user complaints about subscription traps and poor customer service.
- Instances of scams using fake listings and phishing pose risk to users on the platform.
Detailed Checks & Insights
0-100 Scale
Domain and Technical Infrastructure
Score: 90
Domain and Technical Infrastructure
"No technical red flags detected; uses professional content management and payment technologies."
Reason: The domain uses strong technical infrastructure including Amazon hosting and valid SSL certificates, supporting site stability and security.
Traffic and Usage Signals
Score: 85
Traffic and Usage Signals
"Bounce rate and engagement metrics indicate normal user activity consistent with a popular portal."
Reason: High monthly visits (~39 million) with primarily German traffic reflect a large, active user base.
Contact Information and Transparency
Score: 85
Contact Information and Transparency
"Public contact details from official sources reduce risks of anonymity."
Reason: Verified contact emails, phone numbers, and multiple social media channels enhance credibility.
Blacklist and Scam Reports
Score: 80
Blacklist and Scam Reports
"Platform risks stem from user misuse, but safety measures are in place."
Reason: No blacklisting detected; however, scams using the platform exist targeting users via fake listings.
Legal and Compliance Risks
Score: 45
Legal and Compliance Risks
"Company is responding but past non-compliance impacts trust."
Reason: Court ruling found misleading advertising and data protection violations in credit check procedures.
Reputation and User Feedback
Score: 55
Reputation and User Feedback
"Positive app ratings balance concerns but caution remains warranted."
Reason: While popular, substantial user complaints about subscription difficulty and customer support reduce confidence.
Your Next Steps
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1
Verify provider badges and phone verification status before engaging with listings.
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2
Avoid submitting sensitive documents outside the official platform channels.
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3
Be cautious with subscription services, reading terms and cancellation policies carefully.
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4
Report suspicious ads or communications using the platform's dedicated reporting tools.
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5
Monitor updates from immowillienscout24.de regarding improvements after legal rulings.
Key Evidence & Citations
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ImmoScout24.de Reviews and Complaints Analysis
⤷ Summary of user reviews, Trustpilot and Google Play ratings highlighting mixed feedback and subscription issues.
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Recent Court Ruling on ImmoScout24 Advertising Practices
⤷ Details on 2023 legal case ruling against the company for misleading advertising and GDPR breaches.
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ImmoScout24 Fraud and Scam Prevention Efforts
⤷ Description of platform anti-fraud measures, including provider identity verification and user reporting systems.
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Technology and Traffic Overview for immobilienscout24.de
⤷ Technical infrastructure and traffic data showing usage of reputable technology and high monthly visits.
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