Igg.com (Domain) Investigation Report
Generated on Apr 24, 2026
Why we think so?
IGG.com is a well-established gaming portal mainly focused on roleplaying games, attracting about 5.7 million monthly visits globally, with the highest user base in Russia. It uses reputable technologies like Akamai and Amazon for content delivery and hosting, ensuring reliable server performance. The domain is registered through GoDaddy with SSL certification valid until early 2027, indicating active maintenance and security compliance. IGG holds several trademarks under "IGG" related to gaming and electronic publishing, owned primarily by IGG Singapore Pte. Ltd. and SKYUNION Hong Kong Holding Limited. Despite strong technical and legal credibility, user reviews show significant complaints about customer service quality, account security, billing disputes, and refund challenges. Notably, a class-action lawsuit has accused IGG of operating a game that resembles illegal gambling. Overall, the company has a solid infrastructural and legal foundation but faces notable customer dissatisfaction risks.
Risk Insights
Strong Technical Backbone
- Uses established CDN and cloud services like Akamai and Amazon.
- Maintains valid SSL certificate through 2027.
- Supports stable and secure website operations.
High Traffic and Market Presence
- Receives over 5 million monthly visits worldwide.
- Ranks #11,026 globally and #2 in roleplaying games category.
- Popular especially in Russia and multilingual support available.
Customer Service Concerns
- Many users report account hacking issues and poor recovery support.
- Complaints about billing disputes and refund denials are common.
- User dissatisfaction impacts reputation despite technical strengths.
Legal and Ethical Issues
- Faces class action lawsuit alleging camouflage of illegal gambling in games.
- Holds multiple trademarks supporting business authenticity.
- Monitor ongoing legal outcomes for impact on trust.
Category Scores
Red Flags & Warnings
- High volume of user complaints about poor customer support and account security breaches.
- Class action lawsuit alleging illegal gambling practices in game offerings.
Detailed Checks & Insights
0-100 Scale
Domain and Technical Analysis
Score: 90
Domain and Technical Analysis
"Technical setup leverages reliable content delivery networks and hosting providers, supporting safe access and performance."
Reason: The domain uses high-quality infrastructure services (Akamai, Amazon) and maintains valid SSL security, indicating technical robustness.
Traffic and Popularity Metrics
Score: 80
Traffic and Popularity Metrics
"Strong global rank (#11,026) and top category ranking suggest legitimate user engagement."
Reason: Monthly visits around 5.7 million with significant international traffic demonstrate high usage and market presence.
Legal and Intellectual Property Checks
Score: 75
Legal and Intellectual Property Checks
"Trademark registrations show well-established business identity, though some abandoned are unrelated."
Reason: Active trademarks owned by IGG and related entities confirm business legitimacy and brand protection efforts.
Safety and Scam Reports
Score: 35
Safety and Scam Reports
"These reputational risks reduce confidence despite technical and legal strengths."
Reason: User reports show frequent issues with customer support, account security, billing, and refund problems. Class action lawsuit alleges illegal gambling in a game.
Presence on Blacklists and Scam Databases
Score: 100
Presence on Blacklists and Scam Databases
"Positive signal from multiple blacklist checks supporting domain safety."
Reason: The domain is not listed on known crypto scam or phishing blacklists, nor does Google Safe Browsing list threats.
Your Next Steps
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1
Exercise caution when engaging in in-game purchases or account activities due to reported customer support and security issues.
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2
Verify current legal status and any updates regarding ongoing lawsuits before making business decisions involving IGG.com.
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3
Use official contact emails for any inquiries or support needs to ensure authenticity.
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4
Monitor for user feedback updates to assess if customer service concerns have improved.
Key Evidence & Citations
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IGG.com user reviews and complaints
⤷ Contains many detailed user complaints about customer service and account issues.
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IGG.com trademark registrations
⤷ Shows active trademarks related to IGG in gaming and electronic publishing categories.
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IGG.com technology and traffic overview
⤷ Details on domain traffic, technologies, and hosting providers.
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