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Domain Due Diligence

Report for Hungryroot.com

Report Date
November 22, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Hungryroot.com is a well-established online food and meal kit retailer with a significant monthly audience of around 2.9 million visitors, mainly from the United States. Its domain is registered since 2015 through a reputable registrar with valid SSL certificates. The company holds multiple live trademarks for its brand, covering a wide range of food and meal kit products. The site uses authentic technologies and recognized payment systems, indicating a legitimate e-commerce operation. However, there are multiple customer complaints documented across various platforms reporting issues with unexpected charges, difficulty canceling subscriptions, and poor customer service responsiveness. A class action lawsuit alleges violations related to automatic subscription renewals. No blacklist detections or phishing reports were found for the domain. Overall, Hungryroot is a legitimate business but carries reputational risks due to customer service and billing complaints. Users should proceed cautiously and verify terms before purchasing.

Confidence Score
78%

Risk Insights

🌐

Strong Online Presence

  • Millions of visits monthly, primarily from U.S. users
  • Uses major cloud providers and payment platforms
  • Active and recent trademark registrations
⚠️

Customer Service Concerns

  • Frequent reports of cancelled orders being charged
  • Difficult subscription cancellation and slow support
  • Ongoing class action lawsuit for auto-renewal practices

Contradictory Signals

Despite legitimate infrastructure, customer experience issues raise caution.

Signal A: Domain and technology indicate strong business legitimacy

Signal B: User complaints and legal actions indicate reputational risk

Category Scores

Red Flags & Warnings

  • Multiple verified reports of unauthorized charges and difficulties with subscription cancellation.
  • Active class action legal cases alleging deceptive marketing and subscription practices.

🔎 Detailed Checks & Analysis

Domain Strength and Traffic

Score: 85/100
Passed

"Traffic data from SimilarWeb ranks the site #16,051 globally with over 2.8M monthly visits and 62% direct traffic."

Reason: Hungryroot attracts millions of monthly visitors, mainly from the US, demonstrating legitimate reach and popularity.

Technical Security and Infrastructure

Score: 90/100
Passed

"DNS records, certificates, and technology stacks show professional setup and security."

Reason: The domain is registered since 2015, uses a valid Amazon SSL certificate, and employs recognized hosting and payment technologies.

Brand and Trademark Legitimacy

Score: 85/100
Passed

"Trademarks cover food delivery and related services, registered recently in 2024."

Reason: Multiple live trademarks with USPTO demonstrate legal ownership of the Hungryroot brand and related goods/services.

Reputation and User Feedback

Score: 40/100
Failed

"Class action lawsuit and multiple BBB and consumer reviews document these issues consistently."

Reason: Significant user complaints about billing, unauthorized charges, and poor cancellation process reduce reputation score.

Blacklist and Scam Reports

Score: 100/100
Passed

"Technical scans do not indicate phishing or malware risk from the domain."

Reason: No blacklist entries or scam reports found in crypto scam databases or Google Safe Browsing lists.

Your Next Steps

  • 1

    Review the terms and conditions carefully before subscribing to Hungryroot services.

  • 2

    Monitor credit card statements regularly for unexpected charges.

  • 3

    Contact customer service to clarify cancellation policies and request written confirmation for cancellations.

  • 4

    Consult consumer protection agencies or legal advice if unauthorized charges persist.

  • 5

    Consider reviews and legal complaints before making purchases from the site.

Evidence & Citations

🕵🏻 Keep investigating

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