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Investigation & Evidence Report

Generated on Jan 17, 2026

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

humehealth.com offers smart health devices like the Body Pod, designed for in-home body composition analysis. The domain attracts over 4 million monthly visits primarily from the US and English-speaking countries. Contact and social media info are clearly listed, and security certificates are valid. While the company has no trademark conflicts and is not flagged as a scam, customer reviews are mixed, citing product reliability and app performance issues. The business faces some lawsuits but remains operational with an active online presence and recent media coverage highlighting product launches and sales.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
73%

Risk Insights

🛡️

Stable Domain Technology

  • Valid SSL certificate active until April 2026
  • Properly configured DNS and mail servers
  • Registered with a well-known registrar
⚠️

Customer Feedback Concerns

  • Numerous complaints about device accuracy and app issues
  • BBB assigns an F rating with 120 unresolved complaints
  • Some positive reviews but mixed overall sentiment
⚖️

Legal Disputes Present

  • Class action TCPA lawsuit filed against the company
  • Trademark lawsuit initiated by Hume Health
  • No resolutions reported yet

Category Scores

Red Flags & Warnings

  • Many negative user reviews citing device and app malfunctions; BBB shows an F rating due to unresolved complaints.
  • Active lawsuits signal potential legal disputes that could affect company operations or reputation.

Detailed Checks & Insights

0-100 Scale

Domain technical setup

Score: 85
Passed

"The certificate is issued by a reputable authority and active through April 2026."

Reason: The domain has valid SSL certificates and correct DNS configuration, indicating strong technical foundations.

Reputation and user feedback

Score: 45
Failed

"BBB rates the company with an F grade due to unresolved complaints and users report inconsistent product performance."

Reason: Many user complaints about device reliability and app issues lower trust in product quality.

Legal and trademark status

Score: 60
Failed

"No trademark conflicts detected, but class action and trademark infringement cases are active."

Reason: Lawsuits against and by the company highlight ongoing legal risks.

Scam and blacklist checks

Score: 90
Passed

"Crypto scam and Google Safe Browsing checks reveal no threats related to this domain."

Reason: No blacklist detections, phishing warnings or scam reports found.

Contact and transparency

Score: 80
Passed

"The presence of clear support emails and official social media profiles increases reliability."

Reason: The website provides multiple verified contact emails and social media links.

Your Next Steps

  • 1

    Avoid purchasing Hume Health products from third-party sellers to prevent counterfeit issues.

  • 2

    Review user feedback carefully before buying, especially regarding app performance and device reliability.

  • 3

    Monitor any updates on ongoing lawsuits to assess potential impact on service or product legitimacy.

  • 4

    Contact official support via provided emails or social media for verified information.

Key Evidence & Citations

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