Domain Due Diligence
Report for Hoopladigital.com
Why we think so?
Hoopla Digital is a well-established digital content platform offering streaming and download services for audiobooks, movies, music, comics, and ebooks, primarily serving public library users. The site draws about 4.9 million visits per month, mainly from the US. Its infrastructure relies on reputable providers like Amazon Web Services and employs robust security with a valid SSL certificate. Contact information and social media profiles are publicly available. There are no indications of malware or blacklist status. However, while the website’s legitimacy is clear, some libraries and users report ongoing concerns about content quality, app performance, and customer service responsiveness.
Risk Insights
Long-standing and Secure Domain 🛡️
- Registered since 2011 with stable registrar info.
- Uses valid SSL from Amazon, protecting user data.
- No security blacklist listings found.
High User Traffic Indicates Active Platform
- Approximates 4.9 million monthly visits.
- Primary traffic from US and Canada.
- Major traffic via direct access and search.
Content Quality Concerns Noted
- Libraries report issues with low-quality digital content.
- Search results occasionally show AI-generated or biased materials.
- Important to evaluate content critically.
Contradictory Signals
Complaints involve third-party cashback platforms, not the official hoopladigital.com offering.
Signal A: Legitimate domain with stable infrastructure
Signal B: User reports of poor customer service and cashback issues from unrelated cashback services
Content quality and user experience challenges do not imply scam but impact reputation.
Signal A: High traffic and positive partnerships
Signal B: Reported dissatisfaction with content curation and app user experience
Category Scores
Red Flags & Warnings
- User reports describe issues with cashback services and delayed or withheld payments unrelated to the official hoopladigital.com platform.
- Criticism exists regarding Hoopla's content catalog prioritizing quantity over quality, with presence of unvetted or AI-generated materials.
- Customer service responsiveness concerns have been reported, with some users describing difficulty in resolution.
🔎 Detailed Checks & Analysis
Domain Age and Registration
Score: 90/100
Domain Age and Registration
"Long registration period is a strong legitimacy signal."
Reason: Registered since 2011 with stable registrar and no suspicious changes.
SSL and Security
Score: 90/100
SSL and Security
"SSL protects user data; no security warnings detected."
Reason: Valid SSL issued by Amazon, with proper encryption and no expiring soon warnings.
Traffic Volume and Sources
Score: 85/100
Traffic Volume and Sources
"Traffic pattern consistent with popular content platform."
Reason: Healthy global and US-based traffic with majority direct visits.
Blacklist and Malware Status
Score: 95/100
Blacklist and Malware Status
"No detected risk of phishing or malware."
Reason: No presence on security blacklists or malware reports.
Contact Information Transparency
Score: 80/100
Contact Information Transparency
"Supports accountability and user trust."
Reason: Public emails and multiple verified social media accounts provided.
Trademark and Brand Conflicts
Score: 80/100
Trademark and Brand Conflicts
"Reduces risk of brand impersonation."
Reason: No USPTO trademark conflicts found for "hoopladigital."
Reputation and User Feedback
Score: 70/100
Reputation and User Feedback
"No scam indications but some quality and support issues noted."
Reason: Mixed user reviews mainly about content quality and cashback unrelated to official site.
Your Next Steps
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1
Use hoopladigital.com as a legitimate source for digital library content, especially if you have a library card.
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2
Be aware that some users and libraries have raised concerns about the quality of digital content and app usability.
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3
For any cashback or cashback-related offers appearing in other contexts (unrelated to the official site), verify details carefully due to unrelated complaints.
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4
Consult library reviews and trusted sources before relying on Hoopla for academic or professional research, given content curation issues.
Evidence & Citations
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SimilarTech data on hoopladigital.com
Details website technology stack, traffic, and infrastructure.
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SimilarWeb Analytics for hoopladigital.com
Shows monthly visits, traffic sources, and site rank.
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WHOIS and SSL Records for hoopladigital.com
Domain registration and SSL certificate details.
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Website Contacts and Social Links
Public contact emails and social media profiles.
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Google Safe Browsing Status
No security risks detected.
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Hoopla Digital content quality concerns
Discussion of catalog content and metadata quality issues.
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Scam and Trust Report for hoopladigital.com
Independent scam check and reputation analysis.
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