Domain Due Diligence
Report for Homeaglow.com
Why we think so?
Homeaglow.com is an online platform connecting consumers with house cleaning services, popular in the United States with around 2 million monthly visits. Despite its professional tech infrastructure and payment processing through reputable services like PayPal and Stripe, it faces serious complaints about deceptive billing practices, including hidden recurring charges and difficult cancellation policies. Many users report unintended enrollment in expensive memberships and challenges in obtaining refunds. The company is involved in multiple ongoing legal disputes and regulatory investigations related to its billing, advertising, and worker classification practices. While it offers real services, caution is advised due to well-documented issues affecting customers financially.
Risk Insights
User Reports of Hidden Fees
- Customers often enroll in expensive monthly memberships unknowingly.
- Cancellation is difficult and incurs high fees.
- These issues lead to substantial financial losses.
Ongoing Legal Actions
- Class action lawsuits allege deceptive marketing and billing.
- Regulatory bodies have filed complaints against the company.
- Worker classification lawsuits are also active.
Contradictory Signals
While the technical indicators suggest a legitimate business, the overwhelming user and legal signals show problematic business practices affecting trust.
Signal A: High website traffic and solid technical security
Signal B: Numerous customer complaints and legal disputes
Category Scores
Red Flags & Warnings
- Extensive user complaints reveal deceptive subscription charges and membership traps.
- Class action lawsuits filed for hidden fees and misleading marketing claims.
- Fraud-related allegations and regulatory complaints indicate trust issues with business practices.
- Difficulty in canceling paid memberships and aggressive contract enforcement.
🔎 Detailed Checks & Analysis
Domain Reputation and Traffic
Score: 15/100
Domain Reputation and Traffic
"Traffic rank #28,951 globally; legitimate payment providers like PayPal and Stripe are integrated."
Reason: The website has high traffic (~2 million monthly visits) and uses established advertising and payment systems, indicating real operational infrastructure.
Technical Security Measures
Score: 20/100
Technical Security Measures
"SSL issued by WE1, valid from Aug to Nov 2025 without issues."
Reason: Valid SSL certificates and proper DNS settings support secure website connections, reducing phishing or malware risks.
Blacklist and Scam Database Status
Score: 15/100
Blacklist and Scam Database Status
"Negative results from Google Safe Browsing and crypto scam sniffer checks."
Reason: No matches found in Google Safe Browsing or crypto scam blacklists, indicating no flagged phishing or malware activity.
Customer Complaints and Reviews
Score: 50/100
Customer Complaints and Reviews
"Hundreds of BBB complaints, negative customer reviews, and reports of unexpected billing."
Reason: Numerous complaints cite hidden recurring fees, difficult membership cancellations, poor customer service, and allegations of deceptive business practices.
Legal and Regulatory Issues
Score: 50/100
Legal and Regulatory Issues
"Class actions and regulatory investigations ongoing, with documented litigation through 2025."
Reason: Multiple ongoing lawsuits and FTC complaints accuse the company of misleading marketing, unfair billing practices, worker misclassification, and robocall violations.
Your Next Steps
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1
Avoid engaging with membership offers on this site without thorough review of terms.
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2
Check for official refund and cancellation policies before purchasing services.
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3
Report any unauthorized charges to your payment provider and relevant consumer protection agencies.
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4
Consult legal advice if you have disputes over membership contracts or billing.
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5
Monitor updates on ongoing lawsuits and regulatory actions involving the company.
Evidence & Citations
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Analysis of Hidden Charges and Complaints Against Homeaglow
Extensive customer complaints about billing and cancellations provide key scam indicators.
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Homeaglow Legal and Regulatory Disputes Overview
Multiple class action suits and FTC complaints document deceptive practices.
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Website Technology and Traffic Analysis for homeaglow.com
Shows technological infrastructure and traffic volume signaling legitimate business operation.
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SSL and DNS Security Details for homeaglow.com
Certificate validity and DNS records confirm proper site security configuration.
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Crypto Scam Database Check
No presence on crypto scam blacklists reduces risk of financial fraud via cryptocurrency.
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