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Domain Due Diligence

Report for Hiya.com

Report Date
October 8, 2025
Recommendation
Caution
Overall Summary
Safe
  Why we think so? 

Quick verdict: Hiya (hiya.com) appears to be a legitimate, long‑running caller‑ID and spam‑blocking service with significant traffic (about 2.7M monthly visits) ✅. The domain was registered in 1998 and the site uses a professional stack (AWS, Cloudflare, Google services). Official contact emails (support@hiya.com, pr@hiya.com, dpo@hiya.com) and recent positive press (Business Wire, GeekWire) reduce impersonation concerns. Caveat: there are separate consumer complaints and legal filings tied to a different entity named “Hiya Health Products” and a few customer-dispute items; those are worth a quick check before you share payment details.

Confidence Score
85%

Risk Insights

🛡️

Established service with real traffic

  • Registered in 1998 and ~2.7M monthly visits.
  • Top traffic country: United States (~36%).
  • Uses AWS, Cloudflare and enterprise marketing tools.
⚠️

Watch for brand‑confusion billing complaints

  • BBB complaints and legal filings reference a similarly named 'Hiya Health' entity.
  • If you subscribe, confirm the exact billing entity and keep receipts.

Contradictory Signals

Evidence points to a real, active Hiya Inc. but separate business names (Hiya Health Products) cause customer confusion and some consumer disputes.

Signal A: High traffic, WHOIS ownership, press coverage → authentic company

Signal B: Consumer complaints and legal filings (different entity name) → billing / customer service risk

Category Scores

Red Flags & Warnings

  • Separate entity 'Hiya Health Products' has BBB complaints about subscription/cancellation practices, which can cause consumer confusion and billing disputes.
  • Recent legal complaints filed (privacy and other disputes) show active litigation risk in some jurisdictions.

🔎 Detailed Checks & Analysis

Domain age & ownership (WHOIS)

Score: 95/100
Passed

"Creation date 1998-10-21 and registrar GANDI SAS; registrant address is present (Paris) though some contact fields are privacy-redacted; multiple domain verification TXT records are present."

Reason: Domain registered in 1998 and WHOIS lists registrant organization 'Hiya Inc', which supports long-term, consistent ownership.

Traffic & popularity

Score: 88/100
Passed

"SimilarWeb and SimilarTech report consistent monthly visits ~2.7M and leading country is United States (≈35% share). Bounce and engagement metrics are typical for consumer apps."

Reason: Estimated ~2.7M monthly visits and global rank ~24,427 indicate a widely used service rather than an obscure or throwaway site.

Technical infrastructure & security

Score: 90/100
Passed

"Tech stack includes Amazon Hosting, CloudFlare, Amazon SES, Google Analytics and proper SPF entries — a sign of legitimate operational practices."

Reason: Site runs on reputable infrastructure (AWS, Cloudflare) and uses verified TXT records (Google, OpenAI) and SPF for authenticated email sending.

Contact details & transparency

Score: 85/100
Passed

"support@hiya.com, pr@hiya.com, dpo@hiya.com and multiple verified social links are listed in site scraper results."

Reason: Public support, press and DPO emails plus corporate social profiles are present which increases trust and transparency.

Blacklist / phishing status

Score: 90/100
Passed

"Google Safe Browsing returned no risk hits; crypto scam check flagged the domain as not blacklisted."

Reason: No Google Safe Browsing matches and not blacklisted by the crypto scam sniffer.

Trademark & impersonation risk

Score: 75/100
Passed

"No USPTO matches found for 'hiya.com' query, but third‑party brand confusion (e.g., 'Hiya Health Products') exists in consumer complaints and should be watched."

Reason: USPTO search returned no direct trademark conflicts for the queried term, lowering immediate impersonation concerns.

Your Next Steps

  • 1

    If you plan to pay or subscribe, confirm the exact billing/legal entity on the purchase page (look for “Hiya Inc” vs “Hiya Health Products”).

  • 2

    Check your app store listing (Apple/Google) for publisher name and current user reviews before installing.

  • 3

    If you see unexpected charges, contact support@hiya.com and keep screenshots of order pages and billing statements.

  • 4

    Avoid entering payment details on third‑party pages; prefer official hiya.com or the verified app store listing.

  • 5

    Report suspicious pages impersonating Hiya to the site host and to Google Safe Browsing if you find any.

Evidence & Citations

🕵🏻 Keep investigating

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