Hidemyass.com (Domain) Investigation Report
Generated on Jan 27, 2026
Why we think so?
hidemyass.com is a VPN service provider popular for its wide server coverage and privacy features. With over 339,000 monthly visits globally and technology backing from established services like Akamai and Google Analytics, it serves users mainly in the United States and other countries like Vietnam and Germany. The domain is well-established since 2005 and operated by Gen Digital, Inc. Despite solid encryption and a verified no-logs policy, users report issues with customer support and performance. Recent expert reviews praise its security but note some flaws and stronger competitors. The site maintains valid SSL and multiple official contact emails, plus active social media presence.
Risk Insights
Established Domain with Secure Infrastructure
- Registered in 2005 with a top-tier registrar
- Employs major content delivery and analytics services
- Strong SSL certifications active
Mixed User Feedback on Support and Reliability
- Many users report slow or no customer service response
- Refund issues documented in multiple complaints
- Connection speeds and stability vary widely by server
Privacy and Legal Concerns in History
- Cooperated with authorities leading to user data exposure
- Parent company’s former data selling raises privacy flags
- Recent no-logs audit may improve trust
Category Scores
Red Flags & Warnings
- Frequent user complaints about poor customer support and refund difficulties.
- Past data sharing and legal compliance controversies.
Detailed Checks & Insights
0-100 Scale
Domain age and registrar reputation
Score: 85
Domain age and registrar reputation
"Long domain age and reputable registrar reduce risk of scam or fraud."
Reason: The domain has been registered since 2005 with MarkMonitor, a well-known registrar that protects the domain with multiple restrictions.
Web traffic and popularity
Score: 80
Web traffic and popularity
"Traffic metrics align with an established VPN service catering to multiple regions."
Reason: Site receives approximately 340,000 monthly visits, mainly from the US, indicating active and legitimate usage.
Technical infrastructure
Score: 90
Technical infrastructure
"Good technical setup supports site reliability and security."
Reason: Use of reputable CDNs like Akamai, security services, and analytics tools validates professional site operations.
Safety and blacklist status
Score: 90
Safety and blacklist status
"No known malicious activity associated with the domain."
Reason: No hits in Google Safe Browsing or crypto scam blacklists are found, enhancing trustworthiness.
User reviews and reputation
Score: 40
User reviews and reputation
"Reputation concerns reduce overall trust in service, despite technical strength."
Reason: Numerous user reports complain about slow customer support, refund refusals, and connection instability.
Legal history and privacy practices
Score: 55
Legal history and privacy practices
"Recent audits claim no-logs policy, but historical issues remain notable."
Reason: Company cooperated with law enforcement in high-profile cases and parent company faced data sell-off scandal, impacting privacy trust.
Your Next Steps
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1
Check for recent user reviews to monitor ongoing support issues.
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2
Verify your needs against current VPN features compared to other providers.
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3
Contact hidemyass.com directly via provided emails for specific questions.
Key Evidence & Citations
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HideMyAss VPN Reviews and Complaints Summary
⤷ User reviews report mixed experiences including support and performance issues along with positive security assessments.
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SimilarTech Technology Usage on hidemyass.com
⤷ Confirms use of Akamai CDN, Google Analytics and other reputable technologies.
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WHOIS and SSL Data for hidemyass.com
⤷ Domain registered in 2005 with MarkMonitor, Inc. Active valid SSL certificates ensure encryption.
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USPTO Trademark Search for hidemyass
⤷ No trademark conflicts found for 'hidemyass'.
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