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Domain Due Diligence

Report for Hertz.com

Report Date
October 12, 2025
Recommendation
Caution
Overall Summary
Suspicious
Β  Why we think so?Β 

Hertz.com is the official site of Hertz, a long-established car rental company founded in 1996. It attracts about 9 million visits monthly, mostly from the United States. The site uses reputable technologies including Adobe Experience Manager, major payment systems (Adyen, PayPal, Stripe), and strong security providers like Imperva. It holds a valid SSL certificate and is registered with a trustworthy registrar. There are no trademark conflicts or blacklists. However, numerous customer complaints report overbilling, disputed damage claims, and scams involving fake Hertz employees asking for gift card payments. Hertz has also faced several lawsuits, including those over false arrests, data breaches, and accessibility issues. Despite these issues, the website's traffic and infrastructure strongly suggest it is legitimate, but customers should be cautious and verify communications.

Confidence Score
75%

Risk Insights

πŸ›‘οΈ

Established domain with solid infrastructure πŸ›‘οΈ

  • Registered in 1996 via reputable MarkMonitor
  • Uses robust payment and CMS tech
  • Has a valid SSL certificate
⚠️

Significant customer complaints ⚠️

  • Reports of overbilling and disputed damage claims
  • Scams involving fake Hertz employees asking for gift cards
  • Ongoing lawsuits related to false arrests and data breaches
βœ…

No domain blacklists or trademark issues

  • No Google Safe Browsing warnings detected
  • No USPTO trademark conflicts found

Contradictory Signals

While the website is authentic and professionally managed, consumer experiences reveal risks in transactions and interactions.

Signal A: Strong technical and domain legitimacy signals

Signal B: Multiple serious customer fraud complaints and legal issues

Category Scores

Red Flags & Warnings

  • Reported scams involving individuals posing as Hertz staff who request gift card payments for rentals.
  • Multiple customer complaints about overbilling and disputed damage charges, some alleging fraudulent damage claims submitted by Hertz staff.
  • Hertz has been involved in lawsuits related to false arrests, data breaches, and civil rights violations, indicating significant legal risks.

πŸ”Ž Detailed Checks & Analysis

Domain age and registrar reputation

Score: 90/100
Passed

"Older domains managed by trusted registrars are less likely to be fraudulent."

Reason: The domain hertz.com was registered in 1996 under MarkMonitor, a reputable registrar. This supports trustworthiness.

Website traffic and technology

Score: 85/100
Passed

"High traffic and professional technology stack indicate a legitimate and established business."

Reason: The site receives around 9 million visits per month, dominated by U.S. users, and uses reputable content management and payment systems.

Presence of negative reputation signals

Score: 40/100
Failed

"These issues reduce overall reputation and trust despite site authenticity."

Reason: There are multiple verified customer complaints about fraudulent damage claims, overbilling, and scams impersonating Hertz employees.

Legal disputes and controversies

Score: 45/100
Failed

"Legal and regulatory challenges can affect company trust and operations."

Reason: Hertz has faced lawsuits for false arrests, data breaches, and disability rights issues, indicating significant legal risks.

Blacklist and trademark conflicts

Score: 95/100
Passed

"This reduces risk of phishing or impersonation scams tied to the domain."

Reason: No trademark conflicts or blacklist entries were found for hertz.com.

Your Next Steps

  • 1

    Use only official communication channels listed on the Hertz.com website for booking or support.

  • 2

    Never pay Hertz or any rental company with gift cards; this is a common scam.

  • 3

    Check your rental agreements carefully and document vehicle condition to avoid fraudulent damage claims.

  • 4

    Report suspected scams impersonating Hertz via your local consumer protection agency.

  • 5

    Monitor your financial statements and dispute unauthorized charges promptly.

Evidence & Citations

πŸ•΅πŸ» Keep investigating

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