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Domain Due Diligence

Report for Hellotushy.com

Report Date
November 23, 2025
Recommendation
Avoid
Overall Summary
Scam
  Why we think so? 

hellotushy.com is a website for TUSHY, a company selling bidet products and bathroom supplies. The site is well-established, with about 340,000 monthly visits, primarily from the US and Canada. It uses trusted technology providers, including Shopify and Google, and has valid SSL certificates ensuring secure connections. However, multiple user reports on third-party review sites describe serious issues with order fulfillment, billing discrepancies, and customer service, including difficulties obtaining refunds. There is also evidence of at least one federal lawsuit involving the company. Overall, while the website appears technically sound and popular, reported customer disputes and complaints raise concerns about the company's business practices and reliability.

Confidence Score
55%

Risk Insights

⚠️

Significant Consumer Complaints

  • Numerous users report losing money due to non-delivery or refund failures.
  • Customer service is often unresponsive or unhelpful.
  • Aggressive and misleading sales tactics cited frequently.
🛡️

Strong Technical Foundation

  • Valid SSL certificate and GoDaddy registrar.
  • Use of trusted e-commerce and analytics platforms.
  • Moderate to high traffic mostly from legitimate countries.

Contradictory Signals

The website's technical legitimacy contrasts sharply with reported business practice issues, creating trust concerns.

Signal A: Professional website infrastructure and sizable traffic.

Signal B: Poor customer service and multiple scam-related complaints.

Category Scores

Red Flags & Warnings

  • Multiple consumer reports of lost money and poor refund practices.
  • Customer complaints describing deceptive and fraudulent sales tactics.
  • Involvement in federal legal dispute indicating further business concerns.

🔎 Detailed Checks & Analysis

Domain Technical Setup

Score: 90/100
Passed

"Technical data from SimilarTech confirms use of Shopify, Cloudflare, and Google Analytics, indicating a legitimate e-commerce infrastructure."

Reason: hellotushy.com has a professional technical setup with valid SSL, reputable hosting, and uses standard content delivery and analytics technologies.

Web Traffic and Popularity

Score: 85/100
Passed

"Engagement statistics show reasonable bounce rates and multiple page views per visitor, supporting active user interest."

Reason: The website receives about 340,000 monthly visits with most traffic from the US and Canada, consistent with a legitimate business presence.

Customer Contact Information

Score: 80/100
Passed

"Direct contact details and social presence support business authenticity but do not guarantee quality service."

Reason: The site publishes multiple contact emails and maintains social media accounts on Facebook, Instagram, Twitter, and YouTube.

Reputation and User Feedback

Score: 20/100
Failed

"Reports of lost money and deceptive tactics on third-party review sites significantly damage reputation."

Reason: Multiple consumer complaints describe serious issues with refund processing, misleading offers, and poor customer service.

Legal and Regulatory Status

Score: 40/100
Failed

"No major government enforcement actions or consumer protection lawsuits were found, but the existence of legal cases triggers caution."

Reason: There is at least one known federal lawsuit involving the company, indicating some legal disputes beyond normal customer complaints.

Your Next Steps

  • 1

    Avoid making purchases on hellotushy.com due to frequent unresolved refund and customer service issues.

  • 2

    Check third-party consumer review sites before engaging with the company to assess current user experiences.

  • 3

    If already a customer facing issues, document all communications and consider disputing charges with your bank if refunds are not provided.

  • 4

    Monitor for updates on legal cases involving the company to understand potential risks.

  • 5

    Use official company contact channels for any support requests, but prepare for possible non-responsiveness.

Evidence & Citations

🕵🏻 Keep investigating

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