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Hellothea.ai (Domain) Investigation Report

Generated on Feb 27, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

hellothea.ai is a skincare advice platform using AI to personalize routines and improve skin health. It attracts approximately 7,100 visits monthly, primarily from the United States, with additional traffic from Spain, Turkey, Germany, and India. The website employs reputable technologies like Amazon hosting and Google Analytics, and operates on a domain registered in early 2024 with privacy-protection services. Although the domain is relatively new, it shows no blacklist flags or phishing warnings. User reviews from app stores praise personalized skincare analyses and product recommendations but raise concerns about expensive subscriptions, unclear paywalls, and aggressive marketing, especially on social media. Customer service is reported as unresponsive by some users, and there are no public legal disputes identified.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
63%

Risk Insights

🛠️

Tech and traffic signals indicate a functioning website using trusted vendors

  • Uses Amazon Web Services and Google Analytics
  • SSL certificate valid and current
  • Monthly traffic around 7,100, mostly from the US
⚠️

User feedback shows subscription and marketing concerns

  • Complaints about unexpected $60/year subscription fees
  • Reports of difficult account deletion and data privacy worries
  • Aggressive marketing via social media influencers

Category Scores

Red Flags & Warnings

  • User reports indicate aggressive marketing and potentially deceptive subscription paywalls.
  • Complaints about difficult account deletion and forced data submission before showing subscription costs.

Detailed Checks & Insights

0-100 Scale

Domain registration and technical infrastructure

Score: 75
Passed

"The domain shows good technical hygiene and privacy-protected WHOIS details limit public owner data exposure."

Reason: Domain is recently registered but uses established providers like GoDaddy and Amazon hosting with valid SSL.

Blacklist and phishing status

Score: 80
Passed

"The domain passed security checks, increasing trustworthiness on a technical safety front."

Reason: No indication of blacklisting or phishing threats from Google Safe Browsing or crypto scam lists.

Public user reviews and reputation signals

Score: 40
Failed

"Mixed reviews call into question business transparency and customer service responsiveness."

Reason: User feedback raises concerns about subscription pricing, marketing ethics, and data privacy.

Legal and compliance

Score: 85
Passed

"Legal risks appear low based on available public records and official complaints."

Reason: No publicly known lawsuits or regulatory actions against the domain or business.

Business validity and transparency

Score: 50
Failed

"The business operates with standard privacy protection but should improve clear upfront disclosure."

Reason: Some transparency issues due to private WHOIS and complaints about unclear paywalls and subscription terms.

Your Next Steps

  • 1

    Exercise caution when engaging with hellothea.ai services due to user complaints about subscription practices.

  • 2

    Verify subscription terms carefully before providing personal information or committing payments.

  • 3

    Contact support@hellothea.ai for any privacy or account deletion requests.

  • 4

    Monitor for updates to app policies or improvements in customer support responses.

  • 5

    Consider searching recent court or news records for any emerging legal issues.

Key Evidence & Citations

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