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Domain Due Diligence

Report for Hellobrigit.com

Report Date
November 20, 2025
Recommendation
Avoid
Overall Summary
Scam
  Why we think so? 

hellobrigit.com operates a financial app focused on money affirmations and cash advances. It ranks around #77,000 globally with about 658,000 monthly visits, mainly from the U.S. The site uses common web and analytics technologies and maintains verified contact emails and social media channels. However, extensive user complaints highlight serious issues such as unauthorized charges, difficulty canceling subscriptions, unresponsive customer service, and negative credit impacts. The operator faced an $18 million FTC settlement for deceptive practices, requiring refunds and changes to marketing and cancellation policies. Despite having secure infrastructure and official business registration, these unresolved customer disputes and regulatory actions raise significant red flags for trustworthiness.

Confidence Score
35%

Risk Insights

⚖️

FTC Legal Action and Refund Settlement

  • Brigit faced an $18 million FTC refund settlement in 2023-2024.
  • Settlement requires improvements in marketing and cancellation.
  • Confirms serious regulatory concerns about business practices.
🚩

Widespread Customer Complaints

  • Frequent reports of unauthorized charges and persistent subscriptions.
  • Customers face difficulty canceling and poor support response.
  • Complaints consistent across BBB, app store, and online forums.

Contradictory Signals

While the site is technically legitimate and secure, the business practices cause distrust.

Signal A: Technically secure, long-established domain

Signal B: Numerous accusations of fraud and unethical billing

No official scam listing contrasts with real customer negative experiences.

Signal A: No scam blacklists or phishing flags

Signal B: Multiple user reports alleging fraudulent charges and manipulative design

Category Scores

Red Flags & Warnings

  • User reports show unauthorized withdrawals and subscription fees continuing despite cancellation requests.
  • FTC legal action cites deceptive marketing and manipulative cancellation (dark patterns).
  • Customer service is often ineffective or inaccessible, worsening trust issues.

🔎 Detailed Checks & Analysis

User Reputation and Complaints

Score: 25/100
Failed

"Extensive documentation from BBB and app reviews confirms a pattern of billing and service issues."

Reason: Numerous verified complaints report unauthorized charges and poor customer support, severely impacting trust.

Legal and Regulatory Compliance

Score: 20/100
Failed

"The $18 million refund settlement shows serious legal consequences for the business."

Reason: FTC settlement for deceptive marketing and cancellation practices highlights regulatory breaches.

Domain Age and Technical Validity

Score: 80/100
Passed

"No indications of domain spoofing or hosting on suspicious infrastructure."

Reason: Domain is long-established with valid SSL and reputable registrar, showing technical legitimacy.

Content and Marketing Validity

Score: 30/100
Failed

"Positive branding contrasts with numerous consumer disputes and legal findings."

Reason: Marketing claims contradicted by legal findings and customer experiences.

Blacklist and Phishing Status

Score: 40/100
Passed

"Despite complaints, domain is not flagged as phishing or scam by major lists."

Reason: No presence on known scam or blacklist sites, indicating no widespread domain-level blacklisting.

Your Next Steps

  • 1

    Avoid providing sensitive financial information or payment details to hellobrigit.com before resolving concerns.

  • 2

    Report unauthorized charges and disputed billing to your bank or credit card provider promptly.

  • 3

    Check the FTC website for official Brigit refund programs if you believe you were harmed.

  • 4

    Consider alternatives with better customer service reputations for cash advance or financial apps.

  • 5

    Monitor credit reports regularly for unexpected negative entries related to Brigit accounts.

Evidence & Citations

🕵🏻 Keep investigating

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