Recommendation

Caution

Overall Summary

Suspicious

Why we think so

Gymshark.com is a well-established online retailer specializing in gym and workout apparel, with over 12 million monthly visits, a strong global presence especially in the United States, United Kingdom, and Canada, and robust technological infrastructure using reputable platforms like Shopify and Amazon CloudFront. The official domain is registered since 2011 under Gymshark Ltd in the UK, employs valid SSL certificates, and maintains professional contact points including official emails and social media profiles. Multiple trademarks related to Gymshark are actively registered and enforced in the UK and US. Recent news and marketing efforts show active and legitimate business operations. However, consumer reports reveal recurring issues with undelivered orders, problematic refunds, and customer service challenges, leading to claims of financial loss by some users. No credible sources label gymshark.com as a fraudulent website. Legal disputes primarily concern influencer contracts, accessibility compliance, copyright, and consumer protection, reflecting normal challenges for a large, fast-growing brand. Users should be cautious of fake sites impersonating Gymshark, which are responsible for many scams.

Confidence Score

78%

Risk Insights

🛡️

Strong Web Presence 🛡️

Over 12 million monthly visits

Global optimized content with multi-country support

Uses reputable payment and hosting technologies

⚠️

Customer Experience Concerns ⚠️

Frequent complaints about undelivered orders

Refund disputes and poor customer service reported

No evidence of fraud but financial loss reported by some users

Contradictory Signals

Gymshark.com is legitimate but has service reliability concerns affecting trust.

Signal A: High traffic, valid domain, strong brand trademarks, no scam listings

Signal B: Customer reports of lost money and refund issues

Category Scores

Identity 85/100

Reputation 65/100

Technical 90/100

Content 80/100

Legal 70/100

Business Validity 75/100

Red Flags & Warnings

Numerous user reports of lost money due to undelivered orders and refund disputes undermine trust.

🔎 Detailed Checks & Analysis

Domain and Technical Validation

Score: 90/100

Passed

"Technical signals such as DNS records and HTTPS are properly configured for gymshark.com."

Reason: The domain is over a decade old, registered with a reputable registrar, and has a valid SSL certificate.

Traffic and Popularity

Score: 85/100

Passed

"User traffic data confirms the site is well-known and widely visited, particularly in US and UK markets."

Reason: High global traffic rank (#3773) and millions of monthly visits indicate a legitimate popular site.

Business Identity and Contact Info

Score: 80/100

Passed

"Presence of official corporate emails and profiles adds to credibility."

Reason: Gymshark maintains multiple official contact emails and active social media linked directly from their domain.

Reputation and Customer Feedback

Score: 40/100

Failed

"No evidence of outright fraud, but customer service issues are prominent."

Reason: Many users report lost money due to undelivered products and disputed refunds, lowering trust.

Legal and Trademark Status

Score: 70/100

Passed

"Ongoing legal disputes are consistent with a large commercial brand, not indicators of scam."

Reason: Multiple active trademarks owned by Gymshark Ltd confirm strong brand rights and legal presence.

Blacklist and Scam Databases

Score: 90/100

Passed

"Crypto scam and Google Safe Browsing clear."

Reason: No blacklist or phishing entries are found for gymshark.com, signaling low scam risk.

Your Next Steps

1

Only purchase Gymshark products from the official domain gymshark.com to avoid fraud.
2

If encountering undelivered orders or refund issues, document communications and consider contacting payment providers for chargebacks.
3

Monitor official Gymshark announcements and support channels for updates on customer service practices.
4

Report any suspicious websites or scams impersonating Gymshark to their official contact points.
5

Exercise caution and verify authenticity when engaging with Gymshark influencers or third-party sellers.

Evidence & Citations

SimilarTech website report for gymshark.com
Traffic, ranking, and technology stack analysis indicating strong usage and infrastructure.
WHOIS and SSL certificate details for gymshark.com
Domain registered since 2011 with valid SSL, confirming technical legitimacy.
USPTO trademark search results for GYMSHARK
Multiple active trademarks owned by Gymshark Ltd indicating brand authenticity.
Scraped official contacts from gymshark.com
Verified official emails and social media links for customer contact.
Perplexity search summary on gymshark.com fraud and reviews
User complaints about order and refund issues but no confirmed fraud on official site.
Crypto scam and phishing blacklist status
No blacklisting found for gymshark.com.

🕵🏻 Keep investigating

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