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Domain Due Diligence

Report for Gymshark.com

Report Date
November 16, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Gymshark.com is a well-established online retailer specializing in gym and workout apparel, with over 12 million monthly visits, a strong global presence especially in the United States, United Kingdom, and Canada, and robust technological infrastructure using reputable platforms like Shopify and Amazon CloudFront. The official domain is registered since 2011 under Gymshark Ltd in the UK, employs valid SSL certificates, and maintains professional contact points including official emails and social media profiles. Multiple trademarks related to Gymshark are actively registered and enforced in the UK and US. Recent news and marketing efforts show active and legitimate business operations. However, consumer reports reveal recurring issues with undelivered orders, problematic refunds, and customer service challenges, leading to claims of financial loss by some users. No credible sources label gymshark.com as a fraudulent website. Legal disputes primarily concern influencer contracts, accessibility compliance, copyright, and consumer protection, reflecting normal challenges for a large, fast-growing brand. Users should be cautious of fake sites impersonating Gymshark, which are responsible for many scams.

Confidence Score
78%

Risk Insights

🛡️

Strong Web Presence 🛡️

  • Over 12 million monthly visits
  • Global optimized content with multi-country support
  • Uses reputable payment and hosting technologies
⚠️

Customer Experience Concerns ⚠️

  • Frequent complaints about undelivered orders
  • Refund disputes and poor customer service reported
  • No evidence of fraud but financial loss reported by some users

Contradictory Signals

Gymshark.com is legitimate but has service reliability concerns affecting trust.

Signal A: High traffic, valid domain, strong brand trademarks, no scam listings

Signal B: Customer reports of lost money and refund issues

Category Scores

Red Flags & Warnings

  • Numerous user reports of lost money due to undelivered orders and refund disputes undermine trust.

🔎 Detailed Checks & Analysis

Domain and Technical Validation

Score: 90/100
Passed

"Technical signals such as DNS records and HTTPS are properly configured for gymshark.com."

Reason: The domain is over a decade old, registered with a reputable registrar, and has a valid SSL certificate.

Traffic and Popularity

Score: 85/100
Passed

"User traffic data confirms the site is well-known and widely visited, particularly in US and UK markets."

Reason: High global traffic rank (#3773) and millions of monthly visits indicate a legitimate popular site.

Business Identity and Contact Info

Score: 80/100
Passed

"Presence of official corporate emails and profiles adds to credibility."

Reason: Gymshark maintains multiple official contact emails and active social media linked directly from their domain.

Reputation and Customer Feedback

Score: 40/100
Failed

"No evidence of outright fraud, but customer service issues are prominent."

Reason: Many users report lost money due to undelivered products and disputed refunds, lowering trust.

Legal and Trademark Status

Score: 70/100
Passed

"Ongoing legal disputes are consistent with a large commercial brand, not indicators of scam."

Reason: Multiple active trademarks owned by Gymshark Ltd confirm strong brand rights and legal presence.

Blacklist and Scam Databases

Score: 90/100
Passed

"Crypto scam and Google Safe Browsing clear."

Reason: No blacklist or phishing entries are found for gymshark.com, signaling low scam risk.

Your Next Steps

  • 1

    Only purchase Gymshark products from the official domain gymshark.com to avoid fraud.

  • 2

    If encountering undelivered orders or refund issues, document communications and consider contacting payment providers for chargebacks.

  • 3

    Monitor official Gymshark announcements and support channels for updates on customer service practices.

  • 4

    Report any suspicious websites or scams impersonating Gymshark to their official contact points.

  • 5

    Exercise caution and verify authenticity when engaging with Gymshark influencers or third-party sellers.

Evidence & Citations

🕵🏻 Keep investigating

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