Domain Due Diligence
Report for Gumroad.com
Why we think so?
Gumroad.com is an established online platform founded in 2009 that allows creators to sell digital products directly to customers. It ranks among the top 3,500 global websites with about 15 million monthly visits, primarily from the United States. The website uses reputable technologies including HTTPS, Cloudflare CDN, and trusted payment processors like PayPal and Stripe, supporting secure transactions. Official support contacts such as support@gumroad.com and active social media presence provide reliable communication channels. Despite its legitimacy, reviews reveal some sellers experiencing account suspensions and lost funds due to Gumroad's strict compliance and fraud prevention policies. Buyers should exercise caution by researching individual sellers before purchasing to ensure a safe experience. Overall, Gumroad.com shows solid infrastructure and active market use but carries common risks associated with third-party digital marketplaces.
Risk Insights
Established and Popular Platform
- Founded in 2009, registered with a reputable registrar.
- Attracts ~15 million monthly visitors worldwide, mostly US-based.
- Ranks #3,344 globally, showing steady usage.
Strong Technical and Security Measures
- Uses HTTPS and Cloudflare CDN for website security.
- Supports payments through reliable processors like PayPal, Stripe.
- Active anti-fraud and compliance processes protect transactions.
User Complaint Patterns
- Sellers sometimes report account suspensions and lost payouts.
- Refunds may be forced, even if buyers accessed products.
- Buyers should research sellers carefully before purchase.
Contradictory Signals
Gumroad’s strict fraud prevention policies can impact sellers adversely, creating tension despite domain-level trust.
Signal A: Platform shows strong legitimacy and security.
Signal B: Some user reports describe negative seller experiences and allegations of fraud.
Category Scores
Red Flags & Warnings
- User reports describe account suspensions and automatic refunds leading to loss of expected earnings by sellers.
- Some users label Gumroad as a scam due to withheld funds and poor dispute resolution experiences.
🔎 Detailed Checks & Analysis
Domain Age and Registrar Verification
Score: 90/100
Domain Age and Registrar Verification
"Long domain age typically correlates with legitimacy. Registered with Amazon Registrar, a trustworthy provider."
Reason: The domain was created in 2009 and is maintained by a reputable registrar, showing longevity and stable ownership.
Traffic Volume and Geography
Score: 85/100
Traffic Volume and Geography
"High traffic and a significant direct and search referral presence support the platform's popularity."
Reason: Gumroad attracts over 14 million monthly visitors, primarily from the U.S., indicating a solid and active user base.
Technical Infrastructure and Security
Score: 95/100
Technical Infrastructure and Security
"These features ensure secure data transmission and reliable payment processing."
Reason: The website utilizes HTTPS, Cloudflare CDN, and major payment gateways like PayPal and Stripe.
Contact and Support Availability
Score: 90/100
Contact and Support Availability
"This supports accountability and customer service responsiveness."
Reason: Official support emails and active social media channels provide transparent communication routes.
Blacklist and Threat Intelligence
Score: 95/100
Blacklist and Threat Intelligence
"Indicates the platform is not involved in malicious or fraudulent campaigns at the domain level."
Reason: No presence on known scam or phishing blacklists and no flags from Google Safe Browsing.
Brand and Trademark Integrity
Score: 90/100
Brand and Trademark Integrity
"This helps confirm brand authenticity and reduces impersonation risks."
Reason: No trademark conflicts found in USPTO searches.
Customer and Legal Disputes
Score: 75/100
Customer and Legal Disputes
"No evidence of major lawsuits or regulatory actions against Gumroad."
Reason: Some disputes exist primarily around chargebacks, account suspensions, and content policies.
Your Next Steps
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1
Verify seller reputation individually before making purchases to reduce risk.
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2
Use official contact channels for support if issues arise.
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3
Monitor account activity closely if using Gumroad as a seller.
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4
Research third-party reviews and recent user experiences for ongoing insight.
Evidence & Citations
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SimilarTech Technology Profile for gumroad.com
Shows secure and established technology stack including payment gateways and CDN.
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SimilarWeb Traffic Overview for gumroad.com
Confirms ~15 million monthly visits, mostly U.S. traffic, indicating popularity and legitimacy.
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Gumroad WHOIS Domain Data
Domain registered since 2009 with stable registrar ownership.
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User Reports and Reviews on Gumroad.com
Includes reports of account suspensions, payout issues, and fraud prevention policies impacting sellers.
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Gumroad Support Contact Information
Official support email and multiple social media channels available.
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