Goodrx.com (Domain) Investigation Report
Generated on Jan 29, 2026
Why we think so?
GoodRx.com is a major U.S.-based online platform offering prescription drug price comparisons and telehealth services. It ranks about #3,000 globally with around 19.7 million monthly visits primarily from the U.S. The website uses reputable technologies including Amazon and Google services and has multiple verified trademark registrations under the GoodRx name. Their headquarters listed as 2701 Olympic Blvd Suite 200, Santa Monica, CA, has a moderate user rating of 3.3 stars from 46 Google reviews. Although GoodRx is accredited by the Better Business Bureau and recognized as legitimate, it has faced complaints mainly related to telehealth service reliability and billing issues. The FTC charged and fined GoodRx $1.5 million for privacy violations involving unauthorized sharing of sensitive user health data with advertisers. Multiple ongoing class action lawsuits allege price-fixing practices involving pharmacy benefit managers. Overall, GoodRx is widely used and trusted for prescription savings but users should be aware of privacy history and operational complaints.
Risk Insights
Strong Brand Protection
- Multiple verified US trademark registrations
- Brand owned by GoodRx, Inc. in California
- Legal protections confirmed
High User Traffic
- Nearly 20 million monthly visits
- Primary traffic from the United States
- Category rank #2 in Health/Pharmacy
Privacy Compliance Issues
- FTC fined $1.5M for privacy violations in 2023
- Unauthorized sharing of sensitive health data
- GoodRx agreed to stop sharing and enhance protections
Category Scores
Red Flags & Warnings
- FTC fined GoodRx for illegally sharing sensitive health data with advertisers without user consent, highlighting privacy concerns.
Detailed Checks & Insights
0-100 Scale
Domain age and registrar
Score: 90
Domain age and registrar
"Older domain (over 13 years) supports legitimacy; required domain states enforced."
Reason: Domain created in 2011 and registered via reputable GoDaddy registrar, indicating longevity and reliability.
Website traffic and engagement
Score: 85
Website traffic and engagement
"Traffic metrics align with a popular legitimate site in pharmacy discount category."
Reason: High monthly visits (~19.7M) mainly from the US with reasonable bounce rate and page views, showing genuine user interest.
Blacklist and malware check
Score: 95
Blacklist and malware check
"No immediate cybersecurity threats found."
Reason: No detections on crypto scam or Google Safe Browsing blacklists reduce risk of phishing or malware.
Trademark and brand protection
Score: 90
Trademark and brand protection
"Trademark filings date back to 2011 with continuing renewals."
Reason: Multiple active US trademarks prove brand ownership and legal protections.
Contact and social proof
Score: 80
Contact and social proof
"Provides multiple official contacts and physical address listings."
Reason: Public business contact info including emails, phone numbers, and social accounts demonstrates operational transparency.
Reputation and customer feedback
Score: 75
Reputation and customer feedback
"Some complaints noted but BBB accreditation is maintained."
Reason: User reviews indicate operational issues mainly with telehealth service rather than fraudulent activities.
Your Next Steps
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1
Verify your privacy settings when using GoodRx services and consider opting out of data sharing if desired.
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2
Use the provided official contact emails or customer support numbers for any service issues.
-
3
Monitor updates on ongoing legal cases if you have business interests tied to pharmacy benefit management.
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4
Check consumer reviews regularly to stay informed about telehealth experiences and billing practices.
Key Evidence & Citations
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GoodRx Domain and Traffic Analysis
⤷ Shows monthly traffic and user engagement data indicating strong legitimate usage.
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FTC Complaint and Enforcement Against GoodRx
⤷ Details FTC action for privacy violations resolved by settlement.
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GoodRx Trademark Records
⤷ Multiple live US trademarks registered to GoodRX, Inc.
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Better Business Bureau GoodRx Reviews and Complaints
⤷ Shows customer feedback mostly related to telehealth service and billing, no widespread scam reports.
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