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Gmx.com (Domain) Investigation Report

Generated on Feb 4, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

GMX.com is a well-established free email service with about 3.7 million monthly visits and a global traffic rank near 15,000. Its infrastructure uses reputable technologies including Amazon, Google, and Apache. The domain was registered in 1994 and maintains valid SSL certification. Trademark searches confirm the brand's long-standing presence since the 1980s without active conflicts. Despite this, GMX.com faces mixed user reviews: many praise its generous storage, spam filters, and user-friendly interface, while complaints focus on sudden account blocks, poor customer support, and spam abuse. Importantly, GMX.com is not a scam; however, its free email accounts are often abused by scammers for phishing and spam campaigns. There are no major lawsuits against the core GMX.com service, though it notably won an antitrust case against Google in 2025 regarding fair competition with Gmail. Users should exercise caution to avoid phishing attempts exploiting the GMX brand.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
85%

Risk Insights

📧

Established and Popular Email Service

  • Domain active since 1994 with steady traffic of 3.7 million visits/month.
  • Uses established hosting and marketing technologies.
  • SSL certificate valid until April 2026.
⚠️

User Experience Concerns

  • Frequent reports of sudden account blocks on free accounts.
  • Customer support often slow or unresponsive.
  • Spam and phishing issues reported despite filters.
🚩

Free Email Abused for Phishing

  • Scammers exploit GMX's free accounts for phishing campaigns.
  • No evidence GMX itself runs scam operations.
  • Users should verify sender details carefully.

Category Scores

Red Flags & Warnings

  • Multiple user complaints about account access blocks and poor customer support.
  • High abuse risk since scammers use GMX free accounts for phishing and spam campaigns.

Detailed Checks & Insights

0-100 Scale

Domain Age and Registrar

Score: 90
Passed

"WHOIS data confirms stable ownership and valid SSL certificate."

Reason: Domain registered in 1994 with a reputable registrar, indicating long-standing presence.

Traffic and Popularity

Score: 85
Passed

"Traffic mostly from direct and search sources, indicating legitimate user interest."

Reason: Traffic around 3.7M monthly visits ranked ~15,000 globally shows popular usage.

Technical Infrastructure

Score: 85
Passed

"Technologies indicate standard commercial email service operation."

Reason: Uses reputable tech stack: Amazon, Google APIs, Apache server, and OneTrust privacy tools.

User Reviews and Reputation

Score: 40
Failed

"Complaints about phishing abuse and unreliable access detract from reputation."

Reason: Many reviews report sudden account blocks and poor customer support, lowering trust.

Legal and Trademark Status

Score: 85
Passed

"Involved in antitrust litigation against Google under EU DMA, confirming legal business status."

Reason: Multiple valid trademarks with no active disputes reflect legitimate brand ownership.

Blacklist and Scam Status

Score: 80
Passed

"No direct scam operation found; abuse stems from third-party phishing using free emails."

Reason: Not listed on crypto or Google safe browsing blacklists; however, free accounts are abused.

Your Next Steps

  • 1

    Avoid trusting unexpected GMX emails without verifying the sender's full address.

  • 2

    Use email filtering and anti-phishing tools to reduce scam exposure.

  • 3

    Consider premium GMX services for improved reliability and support if planning long-term use.

  • 4

    Monitor GMX's official security announcements to stay aware of phishing risks.

Key Evidence & Citations

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