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Domain Investigation Report

Report generated: Dec 26, 2025

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glossgenius.com

http://glossgenius.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

GlossGenius offers an all-in-one booking, payment, and POS platform tailored for beauty and wellness professionals. It draws about 7.1 million monthly visits, mainly from the United States, and ranks #7,972 globally with strong tech backing including Amazon hosting and major payment processors like Stripe and PayPal. The site earns positive user feedback for ease of use and design focused on salons, but faces numerous complaints regarding account closures and payment holds, which have triggered many unresolved disputes.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛠️

Strong Technical Foundation 🏗️

  • 7.1M monthly visits mostly from the U.S.
  • Uses Amazon hosting and leading payment systems
  • High global rank (#7,972)
⚠️

Customer Support Risks ⚠️

  • Multiple reports of sudden account freezes
  • Delayed or withheld payments without clear cause
  • Poor response and phone support issues
✅

Verified Brand Identity ✔️

  • Registered trademark 'GLOSSGENIUS' is current
  • Domain registration since 2015
  • No blacklist or phishing flags

Category Scores

Red Flags & Warnings

  • Significant volume of customer complaints about sudden account closures and withheld funds without clear resolution, posing financial risk to users.

Detailed Checks & Insights

0-100 Scale

Domain age and registrar reputation

Score: 90
Passed

Reason: Domain is over 7 years old, registered through a reputable registrar with updated status and valid SSL certificate.

Traffic and web infrastructure quality

Score: 85
Passed

Reason: Site attracts ~7.1 million monthly visits, predominantly from the US, and uses respected payment gateways and cloud hosting providers.

Brand and trademark validation

Score: 90
Passed

Reason: Active trademark registration for 'GLOSSGENIUS' confirms claimed business identity and ownership.

Blacklist and phishing status

Score: 90
Passed

Reason: No matches appear on known crypto scam or phishing blacklists, reducing risk of malicious intent.

Customer complaints and scam reports

Score: 20
Failed

Reason: Numerous unresolved complaints about account closures and withheld payments, with poor support responses.

Your Next Steps

  • 1

    Review user complaints in detail before engaging with GlossGenius services to understand potential payment and account access challenges.

  • 2

    Contact GlossGenius directly via verified contact info to clarify any concerns regarding fund holds or account management.

  • 3

    Consider alternative platforms if payment reliability and customer support responsiveness are critical for your business.

  • 4

    Monitor updates on BBB and other review platforms for changes in customer feedback and dispute resolutions.

  • 5

    Verify any payment terms and service agreements carefully before committing.

  • 6

    Check for official company communications about complaints or service policies.

Evidence & Citations

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