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Domain Due Diligence

Report for Gismart.com

Report Date
October 14, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Gismart.com is the website of a London-based mobile app developer known for health, wellness, and music apps, with over one billion downloads. It operates globally, especially in the US and Europe, with substantial monthly traffic (~52K visits). Independent security platforms rate the site as legitimate and safe. However, there are multiple user reports of unauthorized or unclear subscription charges linked to Gismart apps, primarily seen on bank statements as "Google Gismart." The company uses reputable technologies and maintains proper domain registration since 2011. Legal disputes are typically settled by arbitration, and no major lawsuits or regulatory penalties were found. Users should exercise caution with app subscriptions and monitor charges carefully.

Confidence Score
78%

Risk Insights

📱

Established Mobile App Developer

  • Operating since 2011 with official trademarks.
  • Popular in US, UK, Ukraine, Poland, and Indonesia.
  • Over 50K monthly site visits.
⚠️

User Complaints on Charges

  • Unauthorized bank account charges reported.
  • Subscription cancellations and refunds challenging for some users.
  • Issues mainly related to in-app or app store payments.

Contradictory Signals

While technical and domain data suggest trustworthiness, user feedback reveals practical issues with payment transparency and subscription management.

Signal A: High trust scores and technical legitimacy

Signal B: User reports of unauthorized charges and refund difficulties

Category Scores

Red Flags & Warnings

  • User reports of unauthorized or unclear subscription charges linked with Gismart apps are numerous and documented in multiple forums and app reviews.
  • Customers experience difficulty obtaining refunds or clarity on subscription terms, increasing risk of financial confusion or loss.

🔎 Detailed Checks & Analysis

Domain legitimacy and history

Score: 85/100
Passed

"Longstanding domain age and respected registrar support website authenticity."

Reason: Domain registered in 2011 with NAMECHEAP, valid SSL certificate issued by Amazon.

Website technology and infrastructure

Score: 80/100
Passed

"Partnerships indicate proper e-commerce and hosting setup for security and scale."

Reason: Gismart uses reliable tech partners including Amazon CloudFront, Cloudflare, Stripe and Google Pay.

Reputation and user feedback

Score: 55/100
Failed

"Reports stem from app store payment processing but affect user trust negatively."

Reason: Multiple user complaints about unauthorized charges and subscription issues linked to Gismart apps.

Blacklist and scam databases

Score: 90/100
Passed

"Independent sources confirm no active phishing or malware activities."

Reason: No blacklists or scam alerts found for gismart.com or linked domains.

Legal and compliance status

Score: 70/100
Passed

"Typical industry terms, but users must consider arbitration limitations."

Reason: Company enforces arbitration for disputes; no public legal cases or regulatory fines reported.

Your Next Steps

  • 1

    Monitor your bank and app store statements closely for unexpected Gismart or related charges.

  • 2

    Review subscription terms before downloading or purchasing Gismart apps.

  • 3

    Contact Gismart’s official customer support for any billing or subscription concerns via support@gismart.com.

  • 4

    If unauthorized charges occur, also seek assistance from app store payment support (e.g., Google Play or Apple App Store).

  • 5

    Consider using device security settings and password protections to prevent accidental or unauthorized purchases.

Evidence & Citations

🕵🏻 Keep investigating

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