Domain Due Diligence
Report for Getrelatio.com
Why we think so?
Quick verdict: getrelatio.com shows real traffic and standard technical protections, but multiple independent user reports and review-site warnings point to risky billing and cancellation practices. Traffic is substantial (about 427k visits in September 2025) and the site uses Cloudflare, HTTPS and mainstream payment processors (Stripe, PayPal). The domain was registered May 19, 2023 and WHOIS uses a proxy service. App-store reviews and third‑party watchdogs describe unexpected charges and hard-to-cancel subscriptions. Overall: proceed with caution — avoid entering payment details until you verify billing terms and try a low‑risk test purchase or payment method.
Risk Insights
Billing complaints are the main risk
- Multiple independent reviews (App Store, Play Store) mention unexpected charges and cancellation friction.
- Even with Stripe/PayPal, unclear terms can lead to legitimate-looking but unwanted recurring charges.
- Verify subscription length, trial terms, and exact charge amounts before entering payment data.
Technical posture is strong
- Uses Cloudflare, HTTPS and common analytics (Amplitude).
- No active malware/phishing flags in automated scans.
- Multiple contact emails and social profiles are available for escalation.
Contradictory Signals
The site is widely used and technically sound, yet user-reported billing problems create legitimate consumer risk.
Signal A: High traffic and mainstream payment processors (positive trust signals)
Signal B: Multiple user reports of deceptive billing and opaque cancellation (negative trust signals)
Category Scores
Red Flags & Warnings
- Multiple user complaints about unexpected subscription charges and hard-to-cancel processes (App Store and Play Store reviews).
- WHOIS uses privacy proxy and registrant contact appears masked (c/o whoisproxy.com), limiting easy verification of company owners.
- Third‑party trust tools flag suspicious signals (misleading social links, AI‑generated content warnings) even while giving middling scores.
🔎 Detailed Checks & Analysis
Domain age & WHOIS transparency
Score: 60/100
Domain age & WHOIS transparency
"You can verify business identity by requesting company registration details or VAT/tax ID; the current WHOIS output lists 'c/o whoisproxy.com' and an Alexandria, VA proxy address."
Reason: Domain is relatively new (registered 2023-05-19) and WHOIS is masked by a privacy proxy, which reduces transparency for ownership verification.
Traffic & usage signals
Score: 85/100
Traffic & usage signals
"High traffic suggests a real, used product but also makes negative user reports more visible; check recency of complaints in your market."
Reason: Estimated monthly visits are high (~427k in Sep 2025) with a majority US audience; site shows normal engagement metrics.
Technical security & infra
Score: 88/100
Technical security & infra
"SSL valid through 2025-11-21 and DNS configured with Cloudflare nameservers; technical setup reduces risk of phishing but does not prove fair business practices."
Reason: Site uses HTTPS, Cloudflare CDN, standard DNS and valid SSL; payment stack includes Stripe and PayPal — all positive infrastructure signals.
Payments & billing transparency
Score: 40/100
Payments & billing transparency
"Even with legitimate payment processors, opaque billing terms or hidden recurring charges can cause consumer loss; confirm trial/cancellation flow before subscribing."
Reason: Multiple user reports allege unclear subscription terms and unexpected charges, which is a direct commercial risk.
Contact information & escalation paths
Score: 75/100
Contact information & escalation paths
"Presence of contacts (support@, billing@) is good; test response time with a billing question before paying for service."
Reason: Site publishes several support and billing email addresses and has active social profiles, which helps escalate disputes.
Blacklist / malware checks
Score: 90/100
Blacklist / malware checks
"Automated scans clear the site today, but these checks do not detect deceptive billing or low-quality service."
Reason: No Google Safe Browsing hits and not flagged by crypto scam lists; automated checks show no active malware or phishing.
Trademark & brand impersonation
Score: 70/100
Trademark & brand impersonation
"Lack of trademark doesn't prove legitimacy; it simply shows no registered mark in the USPTO database for the query."
Reason: No USPTO trademarks found for 'getrelatio', reducing one form of impersonation risk.
Your Next Steps
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1
Do not enter full payment details until you confirm the exact billing model and cancellation method. Read the subscription policy and terms of use first.
-
2
If you must try the service, use a credit card or payment method that offers easy dispute/chargeback options and limit the amount.
-
3
Search recent app-store reviews (Google Play, Apple App Store) for posts about billing and cancellation; prioritize complaints within the last 6–12 months.
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4
If charged unexpectedly, contact your bank immediately to dispute the charge and request a chargeback; keep timestamps and screenshots.
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5
Report recurring deceptive billing to your local consumer protection agency or to platforms (App Store/Play Store) if cancellation is blocked or unclear.
Evidence & Citations
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SimilarWeb domain analytics — getrelatio.com (Sept 2025): visits ~427,253, US top country
Traffic snapshot shows ~427k visits in Sep 2025, ~67.8% US share and bounce rate ~44%; supports high usage but also wider exposure to complaints.
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Technology profile (SimilarTech) — payment processors, Cloudflare, analytics
Detected Stripe, PayPal, Apple/Google Pay, Cloudflare and Amplitude; indicates mainstream payment and delivery stack.
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WHOIS & DNS data for getrelatio.com
Domain created 2023-05-19; WHOIS shows registrant as 'c/o whoisproxy.com' (privacy proxy) and SSL valid 2025-08-23 → 2025-11-21.
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App-store and review-site summaries noting billing/cancellation complaints (aggregated)
Multiple user reports describe unexpected charges (example claimed $19.99 vs $45.99) and difficult cancellation; use these reviews to verify recent user experience.
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Website contact scraping results — support and billing emails; social links
Found support@getrelatio.com, billing@getrelatio.com and social profiles (Instagram, Facebook). These provide escalation paths if problems occur.
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No matches in USPTO trademark search for 'getrelatio'
No active trademark filings found for the brand name; lowers risk of impersonation but is not a proof of legitimacy.
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Google Safe Browsing / automated blacklist checks
No active malware or phishing matches detected in automated checks.
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