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Domain Due Diligence

Report for Getepic.com

Report Date
December 5, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

GetEpic.com operates a popular digital reading platform tailored for kids from preschool to middle grades. The site ranks around 3,300 globally and welcomes over 10 million monthly visitors, mostly from the United States. It leverages trusted technologies like WordPress and Cloudflare for security and performance, and holds multiple active trademarks under Epic Kids Inc. Recent news coverage highlights its expanding educational offerings and related merchandise. While generally trusted and safe, user feedback shows mixed reviews, particularly on billing issues and customer support responsiveness. The site provides multiple official support email contacts and active social media profiles for user assistance.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
85%

Risk Insights

📊

Strong Web Presence and Traffic

  • Over 10 million monthly visits
  • Low bounce rate at about 19%
  • Majority users from the United States
🔒

Trusted Technical Setup

  • Valid SSL certificate with recent issuance
  • Use of Cloudflare for security and performance
  • Reputable content management system WordPress
⚠️

Customer Service Issues Reported

  • Complaints about billing and subscription cancellations
  • Reports of slow or ineffective customer support
  • Some technical glitches affecting access

Contradictory Signals

Although the site is technically legitimate and well-established, user experience issues may affect satisfaction.

Signal A: Strong technical setup and domain reputation

Signal B: User complaints about billing and support

Category Scores

Red Flags & Warnings

  • Some users report difficulties cancelling subscriptions and receiving slow customer support responses.
  • Technical issues have been noted, including problems unlocking paid content and login glitches.

🔎 Detailed Checks & Analysis

Domain Age and Registrar Reputation

Score: 90/100
Passed

"Maintains valid SSL certificates and secure DNS records."

Reason: The domain was created in 2013 and is registered with GoDaddy, a reputable registrar.

Traffic Volume and Quality

Score: 95/100
Passed

"Traffic sources are mainly direct and search, typical for legitimate sites."

Reason: High monthly visits (~10M) with low bounce rate and strong US traffic indicates genuine user base.

Technology Stack and Security

Score: 90/100
Passed

"Email and DNS verifications are consistent with legitimate operations."

Reason: The site uses trusted tech including Cloudflare for security and WordPress CMS.

Blacklist and Threat Detection

Score: 100/100
Passed

"No phishing or malware threats found."

Reason: No blacklisting detected by Google Safe Browsing or crypto scam lists.

Business Ownership and Legal Standing

Score: 85/100
Passed

"No public lawsuits or significant legal risks identified."

Reason: Multiple live trademarks filed by Epic Kids Inc. show genuine intellectual property claims.

User Contact Information and Support

Score: 80/100
Passed

"Some user complaints on support responsiveness exist but contact channels are present."

Reason: Official emails and phone support are available with active social profiles.

Online Reputation and Reviews

Score: 70/100
Passed

"Customer service frustrations noted but no scam accusations."

Reason: User reviews show mixed experiences, mostly billing and technical issues, not fraud.

Your Next Steps

  • 1

    If considering subscription, start with a trial or shortest plan and disable auto-renewal to avoid unexpected charges.

  • 2

    Keep records of subscription confirmations and billing details in case of disputes.

  • 3

    Test the service on your devices early to detect any technical issues before committing long-term.

  • 4

    Monitor your child's account usage and content access since some users report occasional inappropriate content exposure.

Evidence & Citations

🕵🏻 Keep investigating

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