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Gaana.com (Domain) Investigation Report

Generated on Feb 8, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Gaana.com is a popular Indian music streaming website with about 12 million monthly visits, ranking high locally and in the music category. It uses strong infrastructure including Akamai and Google Cloud, and follows standard security with a valid SSL certificate. Despite its popularity and long-standing presence since 2005, user reviews highlight significant customer service and billing issues, especially unauthorized auto-renewals and refund difficulties. No trademark conflicts or recent scam blacklists involve gaana.com, and historical security breaches were addressed years ago.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
80%

Risk Insights

🛡️

Strong Technical Foundation

  • Uses leading CDN Akamai and Google Cloud Storage
  • Valid SSL certificate issued recently
  • High monthly traffic (~12M visits)
⚠️

Customer Service Concerns

  • Multiple user reviews cite unauthorized auto-renewals
  • Difficulties reported in obtaining refunds
  • Low user recommendation rate (5%)

No Scam or Trademark Issues Found

  • No trademark conflicts in USPTO
  • Not listed on crypto scam or phishing blacklists
  • Recent news shows positive product campaigns

Category Scores

Red Flags & Warnings

  • Many users report unauthorized auto-renewals and difficulties obtaining refunds, indicating poor customer service and billing transparency.

Detailed Checks & Insights

0-100 Scale

Domain Technical Infrastructure Check

Score: 90
Passed

"The site employs numerous advertising and analytics technologies from major providers, evidencing a mature technology stack."

Reason: Gaana.com uses reputable CDN and hosting services like Akamai and Google Cloud, indicating reliable infrastructure.

Traffic and Engagement Analysis

Score: 85
Passed

"Traffic sources are largely direct and search-based, with low social and referral traffic."

Reason: With over 12 million monthly visits and strong engagement metrics, gaana.com is a high-traffic site mainly serving Indian users.

Contact and Identity Verification

Score: 80
Passed

"Contact emails are consistent across support and legal pages; social media profiles include Facebook, Twitter, Instagram, LinkedIn, and YouTube."

Reason: Official contact emails and multiple verified social media accounts confirm business legitimacy.

Domain Age and WHOIS Data

Score: 90
Passed

"WHOIS data is privacy-masked but shows stable domain management and current SSL certificate valid through March 2026."

Reason: The domain was registered in 2005 and uses a reputable registrar with valid SSL, supporting trustworthiness.

Trademark and Brand Integrity

Score: 100
Passed

"Search for 'Gaana' found zero conflicting trademarks, reducing risk of brand impersonation or legal issues."

Reason: No trademark conflicts or brand impersonation detected in USPTO records.

Blacklist and Scam Status

Score: 100
Passed

"Absence of phishing or malware flags further supports safety profile."

Reason: The site is not on any crypto scam blacklists and no Google Safe Browsing threats detected.

Your Next Steps

  • 1

    Monitor subscription settings carefully to avoid unauthorized charges.

  • 2

    Contact Gaana support promptly for any billing disputes and keep documentation of communications.

  • 3

    Consider using payment methods with strong consumer protection like credit cards or PayPal.

  • 4

    Avoid automatic renewal subscriptions unless fully understood.

  • 5

    Check for official updates or announcements from Gaana regarding service and billing policies.

Key Evidence & Citations

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Analyst Briefing

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