Domain Due Diligence
Report for Footpatrol.co.uk
Why we think so?
footpatrol.co.uk is a UK-based sneaker and clothing retailer with a physical store in London and an active online presence. The domain is registered since 2001 and uses a known registrar with standard DNS settings. Traffic data shows nearly no visits as of late 2025, and no ranks or competitor sites are recorded on SimilarWeb, suggesting very low web traffic or data collection issues. Contact information is available on the site, including emails and phone numbers sourced from third-party directories. Google Safe Browsing and crypto scam blacklists have no warnings for this website. However, the site has a significant number of customer complaints about order fulfillment, refund delays, and poor customer service, especially for international buyers. Despite these issues, there is no evidence of the site being an outright scam, and it appears to be a legitimate business with ongoing operational problems mostly linked to customer support and fulfillment. Users should exercise caution and use payment methods that offer dispute protection when purchasing from this site.
Risk Insights
Established Domain with Stable Hosting
- Registered in 2001 with reputable UK registrar
- Stable DNS servers
- No hosting or domain expirations detected
Customer Complaints Indicate Service Issues
- Repeated reports of missing or delayed orders
- Poor refund processing and slow customer support
- Issues especially noted by international buyers
No Malware or Scam Blacklist Flags
- Not listed on Google Safe Browsing or crypto scam blacklists
- Technical signals suggest safe browsing experience
Contradictory Signals
While the business appears authentic, poor post-sale support raises risk for consumers
Signal A: Legitimate domain and physical store presence
Signal B: Extensive customer service and fulfillment complaints
Category Scores
Red Flags & Warnings
- Extensive customer complaints about order fulfillment and refunds signaling poor after-sales service and reliability risk.
🔎 Detailed Checks & Analysis
Domain longevity and registrar trust
Score: 90/100
Domain longevity and registrar trust
"This long registration duration and stable management give credibility to the ownership of the domain."
Reason: The domain was registered in 2001 and uses a reputable UK registrar Team Blue Internet Services (NAMESCO).
Website traffic and engagement
Score: 10/100
Website traffic and engagement
"Such low or no traffic could indicate issues with the site's availability, indexing, or reduced operations."
Reason: Recent traffic data shows zero visits and no engagement activity on the site, which is atypical for an active ecommerce business.
Customer reviews and complaints
Score: 30/100
Customer reviews and complaints
"These systemic issues suggest potential operational risks and poor user experience, lowering reputation."
Reason: Multiple reports highlight serious problems with order fulfillment, customer service, refund delays, and receiving incorrect or damaged products.
Technical security and blacklist status
Score: 95/100
Technical security and blacklist status
"The technical security signals support the site's safe status from malware and phishing."
Reason: No flags from Google Safe Browsing or crypto scam blacklists indicate no known malware or phishing associated with the domain.
Physical store verification and presence
Score: 85/100
Physical store verification and presence
"The store’s physical presence and media coverage contribute positively to business validity."
Reason: Google Maps shows a physical store location in London with a good volume of customer ratings and recent retail collaborations mentioned in news.
Trademark conflicts or impersonation risks
Score: 100/100
Trademark conflicts or impersonation risks
"No detected trademark disputes reduce risk of brand fraud."
Reason: USPTO searches show no trademark conflicts or brand impersonation for Footpatrol.
Your Next Steps
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1
If considering purchasing, use payment methods like credit cards or PayPal that offer buyer protection to allow disputes if issues arise.
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2
Keep detailed records of orders, including confirmations, emails, and delivery tracking.
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3
Contact Footpatrol’s official customer support via their website and documented emails for order inquiries or complaints.
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4
If unsatisfied with their response, escalate complaints via UK complaint services such as Resolver.
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5
Regularly check trusted review platforms for updates on customer feedback before ordering.
Evidence & Citations
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SimilarWeb Traffic and Engagement Data for footpatrol.co.uk
Shows zero recent visits and no ranking data indicating very low web traffic.
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Customer Reviews and Complaints about Footpatrol
Documents multiple customer service and order fulfillment complaints, especially for international customers.
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WHOIS Record for footpatrol.co.uk
Domain registered since 2001 with a reputable UK registrar and stable DNS servers.
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Google Safe Browsing Check on footpatrol.co.uk
No malware or phishing threats detected for this domain.
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Google Maps Listing for Footpatrol London Store
Physical store with verified address, moderate customer rating and recent retail activity.
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USPTO Trademark Search for Footpatrol
No conflicting trademarks found for Footpatrol in USPTO database.
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