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Investigation & Evidence Report

Generated on Jan 10, 2026

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favordelivery.com

http://favordelivery.com
Geo: US
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

FavorDelivery.com is a well-established food delivery service based in Texas, with over 559,000 monthly visits and a strong U.S. user base. It uses reputable technologies and infrastructure such as Amazon hosting and Google Analytics, and features verified business contact emails. Despite its legitimacy and presence in news and awards in its sector, the company has received numerous negative customer reviews related to order delivery issues, billing disputes, and poor customer support. No evidence suggests the site is fraudulent, but users often report unresolved complaints and difficulty obtaining refunds.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛡️

Established Domain with Secure Setup

  • Domain registered in 2013 with stable ownership.
  • SSL certificate valid through March 2026 issues Amazon RSA.
  • Infrastructure uses reputable services from Amazon and Google.
⚠️

High Negative Customer Feedback

  • Over 3,000 reviews with low ratings on third-party sites.
  • Frequent complaints about missing orders and billing problems.
  • Customer service often reported unresponsive or unhelpful.

Legitimate Business but High Risk for Customers

  • Real company owned by NeighborFavor, Inc., operating in Texas.
  • Not flagged for phishing or scam by security services.
  • Nevertheless, users should exercise caution due to complaint volume.

Category Scores

Red Flags & Warnings

  • Numerous customer complaints about non-delivery, billing errors, poor customer support, and refund denial.
  • Negative driver (runner) reports of unfair account suspensions and poor company support.

Detailed Checks & Insights

0-100 Scale

Domain Age and Validity

Score: 95
Passed

"Domain uses well-known registrar (GANDI SAS) and secure Amazon SSL certificate."

Reason: Domain registered in 2013 and has active SSL certificate valid through 2026.

Technical Infrastructure Quality

Score: 90
Passed

"Site implements modern security and analytic tools, indicating robust infrastructure."

Reason: Uses reputable technologies including Amazon hosting, Amazon CloudFront CDN, Google Analytics, and major advertising platforms.

Reputation and Customer Feedback

Score: 30
Failed

"Many complaints about order non-delivery, extra charges, and poor support responses."

Reason: Significant customer dissatisfaction with delivery reliability and billing practices.

Legal and Trademark Status

Score: 90
Passed

"Company has official legal terms and arbitration clauses on its website."

Reason: No trademark conflicts found; domain not reported for scams or phishing.

Business Validity and Presence

Score: 80
Passed

"Operating since at least 2013 with visible community involvement and partnerships."

Reason: Company is active with media presence and recognized locally with awards and promotional activities.

Your Next Steps

  • 1

    If you intend to use the service, pay with a credit card to protect against unauthorized charges.

  • 2

    Keep records such as screenshots of order totals and receipts for dispute resolution.

  • 3

    Monitor your bank statements for unexpected charges and report issues promptly.

  • 4

    Be cautious due to frequent reports of unresolved customer service complaints and refund difficulties.

Key Evidence & Citations

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