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Domain Due Diligence

Report for Fanatics.com

Report Date
October 20, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Fanatics.com is a major US-based sports apparel and merchandise retailer with about 15 million monthly visits. It offers jerseys, collectibles, and fan gear for sports leagues like NFL and NBA. The site uses reputable technologies and secure systems, with an established domain registered since 1998 under Fanatics, LLC. It ranks #2,803 globally and is popular especially in the United States. However, user reviews across multiple platforms report issues with missing deliveries, poor customer service, and unresolved disputes, including complaints about the related Fanatics Betting platform. Legal challenges over market dominance, trademarks, and product quality have surfaced recently. While fanatics.com is a real business, significant customer dissatisfaction and allegations of deceptive practices impact trust.

Confidence Score
78%

Risk Insights

🛡️

Established Domain and Reliable Tech 🛡️

  • Domain registered in 1998 with MarkMonitor registrar
  • Valid extended validation SSL certificates
  • Large monthly visitor base mainly from the US
⚠️

High Volume of Customer Complaints ⚠️

  • Frequent issues with order delivery and refunds
  • Poor customer service responses reported
  • Complaints across BBB, Sitejabber, and other platforms
⚠️

Legal Actions and Trademark Disputes

  • Antitrust lawsuits alleging monopolistic behavior
  • Trademark cases in Australia and US
  • Ongoing disputes may affect business reputation

Contradictory Signals

Despite being a long-established and secure domain, there are many user reports of poor service causing suspicion.

Signal A: Strong technical infrastructure and domain trust signals

Signal B: Significant unresolved customer complaints and allegations of fraud

Category Scores

Red Flags & Warnings

  • Significant volume of unresolved customer complaints about order fulfillment and service.
  • Legal challenges related to monopolistic practices and trademarks indicate reputational concerns.

🔎 Detailed Checks & Analysis

Domain and Technical Infrastructure

Score: 90/100
Passed

"Presence of major content delivery networks, advertising, and marketing technologies shows operational maturity."

Reason: The domain is old (registered in 1998) with a high global rank (#2,803) and uses strong SSL security and trusted registrar MarkMonitor, indicating a legitimate tech setup.

Reputation and Customer Feedback

Score: 40/100
Failed

"Although many complaints are about service and refunds, these issues impact trustworthiness and reputation significantly."

Reason: There is substantial negative feedback related to order fulfillment, poor customer service, and allegations of misleading promotions across multiple consumer review platforms.

Blacklist and Scam Reports

Score: 85/100
Passed

"No direct scam classification from security services reduces suspicion but does not fully negate reputation issues."

Reason: The domain is not listed on any major scam or phishing blacklists and Google Safe Browsing reports no risks.

Legal and Trademark Standing

Score: 50/100
Failed

"While Fanatics has some legal wins, active lawsuits show risks around business practices."

Reason: Pending antitrust class actions and trademark disputes indicate ongoing legal challenges affecting brand credibility.

Contact Details and Social Presence

Score: 80/100
Passed

"Verified communication channels help customers reach support and reduce impersonation risk."

Reason: Fanatics provides multiple official contacts and active social media accounts, reinforcing transparency and accessibility.

Your Next Steps

  • 1

    Verify you are using the official fanatics.com website to avoid counterfeit sites.

  • 2

    Carefully review customer feedback and complaints before purchasing high-value items.

  • 3

    Use secure payment methods that offer fraud protection.

  • 4

    Keep documentation of all purchases and communications with customer service.

  • 5

    Report unresolved disputes to consumer protection agencies if necessary.

Evidence & Citations

🕵🏻 Keep investigating

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