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Domain Due Diligence

Report for Fanatical.com

Report Date
October 20, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Fanatical.com is a well-established online store offering game bundles and PC game keys. It attracts about 3.5 million monthly visits, mostly from the United States, with a global rank near 15,500. The site uses a variety of reputable payment methods including PayPal, Visa, and Klarna, and its technical setup features reliable providers like Cloudflare and Google Analytics. The domain has been active since 2000 and uses valid SSL certificates issued by Starfield Secure. It holds multiple active trademarks related to gaming and online retail, registered to recognized companies. Although it has a generally legitimate reputation, some users report issues such as unauthorized charges, delayed orders, and dissatisfaction with certain bundles, which are addressed through its customer support and refund policies. There is no evidence of involvement in major legal disputes or phishing blacklists. Overall, Fanatical.com appears to be a trusted platform for buying digital games, but potential customers should monitor account security and review terms carefully before purchasing.

Confidence Score
85%

Risk Insights

📈

Strong Traffic and User Engagement

  • About 3.5 million visits per month
  • Global rank around 15,500
  • Lower bounce rate than average
🛡️

Established Business Identity

  • Active domain since 2000
  • Multiple active trademarks
  • Reputable domain registrar and SSL
⚠️

Customer Service Concerns

  • Reports of unauthorized charges
  • Complaints about bundle deals
  • Refunds handled case-by-case

Contradictory Signals

While the business appears legitimate technically, user experiences highlight potential security or service challenges.

Signal A: High confidence in domain legitimacy and technical setup

Signal B: Customer reports of unauthorized charges and order issues

Category Scores

Red Flags & Warnings

  • Some users reported unauthorized charges and account hacking incidents requiring attention.
  • Complaints about 'bait and switch' tactics in bundles causing customer dissatisfaction.

🔎 Detailed Checks & Analysis

Traffic and Engagement Analysis

Score: 90/100
Passed

"The site ranks well globally and in the games category, with US leading traffic source."

Reason: Fanatical.com has millions of monthly visits and low bounce rates indicating genuine engagement.

Payment Methods and Technical Setup

Score: 85/100
Passed

"Payment options include PayPal, Visa, Klarna, and site uses Cloudflare for security."

Reason: Integration with established payment gateways and use of reputable CDN and analytics.

Domain and SSL Validity

Score: 90/100
Passed

"Registered via GoDaddy, uses Cloudflare nameservers; SSL issued by Starfield Secure CA."

Reason: Domain registered since 2000, SSL certificate valid and up to date.

Legal and Trademark Status

Score: 85/100
Passed

"No evidence of trademark disputes or infringement."

Reason: Multiple live trademarks registered for Fanatical brand owned by reputable companies.

Reputation and User Feedback

Score: 70/100
Passed

"Complaints addressed by refund policy though occasional customer dissatisfaction noted."

Reason: While generally positive, some user complaints on unauthorized charges and order issues.

Blacklist and Safety Checks

Score: 95/100
Passed

"Indicates high technical and security standards."

Reason: No listings on crypto scam or phishing blacklists, Google Safe Browsing clean.

Your Next Steps

  • 1

    Monitor your account activity regularly to detect any unauthorized transactions.

  • 2

    Carefully read the terms and conditions regarding refunds and charge disputes before purchasing.

  • 3

    Use strong, unique passwords and enable any available account security features to prevent hacking.

  • 4

    Contact Fanatical's official support via their verified emails if issues arise.

  • 5

    Check reviews and recent user feedback to ensure current satisfactory service experiences.

Evidence & Citations

🕵🏻 Keep investigating

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