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Domain Due Diligence

Report for Familyhandyman.com

Report Date
October 20, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

familyhandyman.com is a well-established website focused on DIY projects and home improvement, based in the United States. It attracts about 4 million monthly visitors and ranks within the top 20,000 sites globally. The site uses reputable technologies and features valid security certificates. While technically safe and legitimate, some users have reported issues with subscription management, billing, and customer service. However, there is no evidence of widespread fraud, phishing, or scams associated with the site.

Confidence Score
83%

Risk Insights

🏠

Established Brand with Large Audience

  • Domain owned since 1996 by Trusted Media Brands, Inc.
  • Ranks in the top 20,000 websites globally with millions of visitors monthly
  • Trusted source for DIY and home improvement content
⚠️

Customer Billing Complaints

  • Users report unauthorized charges and difficulty cancelling
  • Complaints focus on service and subscriptions, not security breaches
  • Review billing terms carefully before purchasing

Strong Technical and Security Posture

  • Valid SSL certificates confirmed
  • No phishing or malware detected in security scans
  • Uses reputable technologies for analytics and advertising

Contradictory Signals

Complaints relate to customer service and billing issues, not site security or criminal scam.

Signal A: User complaints describe scams related to billing.

Signal B: Security and scam checkers find no malware or phishing risks.

Category Scores

Red Flags & Warnings

  • Multiple consumer reviews report billing issues, unsolicited subscription charges, and difficulties canceling subscriptions, suggesting caution when engaging in paid transactions.

🔎 Detailed Checks & Analysis

Domain Age and Ownership

Score: 90/100
Passed

"Long domain history strongly supports authenticity."

Reason: Domain registered since 1996 and owned by a known company, Trusted Media Brands, Inc.

Traffic and Popularity

Score: 85/100
Passed

"Traffic volume supports legitimacy and user trust."

Reason: High global traffic ranking (#19,280) with over 4 million monthly visits.

Security and Technical Checks

Score: 90/100
Passed

"No technical warnings or security issues detected."

Reason: Valid SSL certificate found; no flags from Google Safe Browsing or crypto scam blacklists.

Customer Feedback and Complaints

Score: 55/100
Failed

"Customer service concerns warrant caution but not disqualification."

Reason: Numerous user complaints about billing and subscription management, but lack of evidence for fraud.

Trademark and Legal Status

Score: 80/100
Passed

"No legal red flags in public record."

Reason: No trademark conflicts and no record of legal disputes.

Your Next Steps

  • 1

    If considering purchases or subscriptions, review the billing and refund policy carefully before committing.

  • 2

    Contact customer service directly with questions to clarify subscription terms and cancellation rights.

  • 3

    Monitor user reviews periodically to stay informed about any changes in service quality or new complaints.

  • 4

    Use standard web security practices when interacting with the site, such as checking for valid SSL certificates.

Evidence & Citations

🕵🏻 Keep investigating

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