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Domain Due Diligence

Report for Extramile-cy.com

Report Date
October 7, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Quick verdict: ⚠️ Suspicious. The domain is young (registered 2023) and uses privacy-protected WHOIS, but it publishes working contact emails and social links. App-store reviews and user reports link the brand to unauthorized or persistent charges. Technical signals (valid SSL, AWS-hosted DNS, SPF) look normal and Google Safe Browsing shows no block, so evidence is mixed. Treat transactions and sign-ups cautiously and gather payment evidence before contesting charges.

Confidence Score
43%

Risk Insights

⚠️

User-reported billing problems

  • App-store reviews mention unauthorized or persistent charges tied to services linked with this site.
  • Several community chargeback guides reference extramile-cy.com as a disputed descriptor.
  • Collect payment records before contacting your bank to dispute charges.
🛡️

Technically normal but opaque ownership

  • Valid SSL and AWS hosting indicate standard technical setup.
  • WHOIS is privacy-protected and registrar is Namecheap, limiting owner transparency.
  • No blacklist hits were found, so the risk is operational/financial rather than malware-based.

Contradictory Signals

Absence from technical blacklists shows no known malware or phishing, but reputation complaints indicate possible deceptive billing practices that blacklists don't capture.

Signal A: No Google Safe Browsing / blacklist hits

Signal B: Multiple independent user reports of unauthorized charges

Category Scores

Red Flags & Warnings

  • User reviews and chargeback pages allege unauthorized charges and poor refund/cancellation processes.
  • Registrant data is privacy-protected (Withheld for Privacy) rather than an identifiable company owner.
  • High proportion of direct traffic (~88.8%) combined with very low global rank can indicate opaque traffic sources or aggressive marketing tactics.

🔎 Detailed Checks & Analysis

WHOIS registrant analysis

Score: 30/100
Failed

"Privacy-protected WHOIS (Withheld for Privacy ehf) is common for legitimate privacy needs but raises identity risk for consumer-facing services; combined with a 2023 creation date, this suggests limited public accountability."

Reason: Registrant uses a privacy service and ownership details are redacted, reducing traceability.

Domain age and registrar

Score: 40/100
Failed

"Younger domains can be legitimate startups but also correlate with short-lived scam operations; absence of long-term history lowers trust."

Reason: Domain registered in April 2023 — relatively young for a stable consumer brand.

Technical hygiene (SSL, DNS, SPF)

Score: 70/100
Passed

"Certificate valid through 2026 and multiple A/AAAA records on AWS suggest standard hosting; SPF includes mail.zendesk.com which aligns with common support tooling."

Reason: Valid SSL, AWS-hosted DNS, and SPF including Google and Zendesk indicate reasonable technical setup.

Traffic & engagement signals

Score: 35/100
Failed

"Visits rose to ~1,518 in Aug 2025 from lower levels; direct traffic ~88.8% often indicates opaque acquisition (email, deep-links, or redirects) rather than organic discovery."

Reason: Very low global rank and small absolute traffic, but a recent spike and high direct traffic share are unusual and warrant caution.

Reputation & user reports

Score: 25/100
Failed

"App-store reviews and chargeback-advice pages specifically reference extramile-cy.com in the context of disputed charges; although not confirmed by authoritative regulators, these are credible consumer reports that matter for payment risk."

Reason: Multiple user complaints about unauthorized charges, refunds, and difficulty cancelling raise serious reputation concerns.

Blacklist and phishing checks

Score: 70/100
Passed

"Absence from major blacklists reduces certainty of active widespread malware or phishing, but does not rule out fraudulent business practices."

Reason: No Google Safe Browsing matches and crypto-scam scanners did not flag the domain.

Trademark / brand impersonation

Score: 60/100
Passed

"USPTO search returned no results for the query; separate Google Places entries for 'ExtraMile' appear unrelated but could mislead users searching the name."

Reason: No USPTO-trademark hits for the queried term, but similar public business names exist (ExtraMile convenience stores) which can cause consumer confusion.

Contactability and support channels

Score: 55/100
Passed

"Presence of support@ and info@ addresses and social accounts is a positive sign for traceability, but real-world responsiveness and refund policy clarity remain unverified."

Reason: Site lists support and info emails plus social links, which helps escalation and evidence-gathering.

Your Next Steps

  • 1

    If you were charged unexpectedly, collect receipts, screenshots, and any email/chat records and contact your card issuer to start a dispute.

  • 2

    Try contacting the listed support emails (support@extramile-cy.com and info@extramile-cy.com); keep copies of all correspondence.

  • 3

    Search app-store pages, chargeback-advice posts, and scam trackers for matching complaints before providing payment details.

  • 4

    Avoid subscribing or giving payment info until you can verify a refundable, documented policy and acceptable user feedback.

  • 5

    If you already paid and can’t get a refund, report to your local consumer protection agency and file a complaint with your payment provider.

Evidence & Citations

🕵🏻 Keep investigating

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