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Experian.com (Domain) Investigation Report

Generated on Feb 11, 2026

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Overall Summary
Safe
  Why we think so? 

Experian.com is the official website of Experian, a leading credit reporting and financial services company. It receives over 35 million monthly visits, ranking #960 globally, with most traffic from the United States. The site uses a wide range of reputable technologies and security measures including SSL certificates, Cloudflare CDN, and Amazon services. It has been registered since 1996, with clear ownership details tied to Experian Information Solutions, Inc. and a valid trademark registered in multiple classes related to credit reporting and information services. The business maintains physical locations and appears in Google Places with verified contact information. While Experian is a legitimate enterprise, customer reviews indicate notable complaints mainly about customer service, dispute handling delays, and difficulty reaching live support agents. Recent legal disputes involve customer privacy and data sharing issues but no indication suggests the site or company is a scam. Google Safe Browsing and crypto scam lists show no risk alerts for the domain, and news coverage highlights recent product launches and AI technology awards.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
90%

Risk Insights

📈

Established & Popular Domain

  • Domain registered since 1996
  • Over 35 million monthly visits
  • Ranked top 1000 globally
🔒

Strong Security & Tech Stack

  • Valid SSL certificate in place
  • Uses Cloudflare, Amazon, Adobe tech
  • No blacklist or phishing flags detected
⚠️

Customer Service Concerns

  • Many complaints about dispute resolution
  • Difficulties reaching live support
  • Active lawsuits on privacy/data use

Category Scores

Red Flags & Warnings

  • Multiple consumer complaints about difficulty reaching live agents and dispute handling delays.
  • Active lawsuits alleging unauthorized sale of consumer phone numbers and privacy violations.

Detailed Checks & Insights

0-100 Scale

Domain age and registration

Score: 90
Passed

"Older domains tend to be more trustworthy; Experian is well-established."

Reason: Registered since 1996 with stable registrar and ownership info.

SSL certificate validity

Score: 95
Passed

"HTTPS encryption secures user data during site visits."

Reason: Valid SSL issued by recognized CA, valid from 2025-07 to 2026-07.

Traffic and ranking

Score: 90
Passed

"High traffic sites are typically less likely to be fraudulent."

Reason: 35.6 million monthly visits and global rank of 960 indicate trusted popularity.

Technologies in use

Score: 88
Passed

"Shows an investment in professional web infrastructure."

Reason: Uses reputable analytics, marketing, security, and hosting technologies such as Cloudflare, Amazon, Adobe, Google Analytics.

Blacklist and phishing checks

Score: 100
Passed

"Clean records reinforce domain safety."

Reason: No indications of phishing or blacklisting from Google Safe Browsing or crypto scam databases.

Trademark ownership

Score: 85
Passed

"Trademark registrations help verify authentic business identity."

Reason: Multiple active trademarks registered to Experian confirming brand legitimacy.

Business contact and physical presence

Score: 75
Passed

"Physical presence and contact info increase trustworthiness."

Reason: Google Places listing with physical address, phone, and verified social presence.

Customer reviews and complaints

Score: 40
Failed

"Service issues reduce reputation but do not indicate fraud."

Reason: Consistent customer reporting of poor customer service and dispute resolution delays.

Legal disputes and lawsuits

Score: 60
Failed

"Legal challenges affect trust but Experian remains compliant overall."

Reason: Active lawsuits regarding data use and privacy violations, no proven fraud.

Your Next Steps

  • 1

    Verify contact details on official website before sharing sensitive information.

  • 2

    Monitor credit reports regularly using experian.com tools.

  • 3

    Use secure communication channels when submitting disputes or personal data.

  • 4

    Be cautious of phishing emails impersonating Experian; report suspicious contacts.

  • 5

    For dispute issues, document communications and consider legal counsel if needed.

Key Evidence & Citations

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Community feedback

1 / 5

1 review published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 100%

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Reviews

  • login page never loads

    Colleen Powers • USA

    1 / 5

    I have tried logging in, but the page is blank white for over an hour.

    Reviewed Feb 14, 2026

Analyst Briefing

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