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Expedia.com (Domain) Investigation Report

Generated on Feb 21, 2026

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Overall Summary
Safe
  Why we think so? 

Expedia.com is a major online travel booking site offering vacation packages, flights, hotels, and car rentals. It ranks #354 globally, with about 85 million monthly visits primarily from the U.S. It uses reputable technologies like Adobe Marketing Cloud and Akamai for performance and security. Its domain is well-established, registered since 1995, with valid SSL certificates. Multiple live trademarks confirm Expedia's brand legitimacy. The company maintains active customer contacts and social media profiles, offering 24/7 support. While it has a high volume of users, there are many customer complaints mainly about booking errors, refund delays, and property issues, as well as reports of scams targeting Expedia users. Despite legal disputes and negative feedback, Expedia remains a widely recognized and established travel service platform.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
88%

Risk Insights

🛡️

Strong Brand and Domain Security 🛡️

  • Expedia domain registered since 1995
  • Valid SSL Certificate from a trusted CA
  • Multiple registered trademarks support brand legitimacy
⚠️

High User Traffic with Reputation Concerns

  • About 85M monthly visitors mostly from U.S.
  • Thousands of complaints on booking and refund issues
  • Users targeted by phishing and scams posing as Expedia

Category Scores

Red Flags & Warnings

  • Expedia has received over 7,000 complaints in three years for booking errors, refund delays, and property quality issues.
  • Users report phishing scams targeting Expedia customers via fraudulent emails and spoofed websites.
  • Ongoing lawsuits allege unfair business practices and booking controversies.

Detailed Checks & Insights

0-100 Scale

Domain age and registrar reputation

Score: 95
Passed

"Long domain age and stable registrar reduce fraud risk."

Reason: Domain is registered since 1995 with a credible registrar CSC Corporate Domains, Inc.

SSL certificate validity

Score: 95
Passed

"Valid SSL protects data and confirms site identity."

Reason: SSL certificate is valid and issued by GeoTrust TLS RSA CA G1.

Traffic volume and sources

Score: 90
Passed

"Shows strong legitimate user engagement."

Reason: High monthly visits (~85 million) with diverse traffic sources including direct and search.

Trademark presence

Score: 85
Passed

"Supports business authenticity."

Reason: Multiple live trademarks registered through USPTO validate brand.

Blacklist and phishing status

Score: 100
Passed

"No technical red flags for phishing or scams."

Reason: No listing detected on crypto scam blacklist or Google Safe Browsing flagged.

Customer complaints and reputation

Score: 50
Failed

"Indicative of service challenges but not outright fraud."

Reason: Significant complaints include booking errors, refunds, and customer service delays.

Legal disputes and lawsuits

Score: 60
Failed

"Legal issues common for large corporations without implying scam."

Reason: Ongoing lawsuits allege unfair practices but no direct threat to site legitimacy.

Your Next Steps

  • 1

    Use Expedia’s official website and verified contact information to avoid phishing scams.

  • 2

    Verify URLs carefully to avoid counterfeit Expedia sites that may try to steal personal data.

  • 3

    Monitor booking details and contact Expedia promptly about any discrepancies or refund issues.

  • 4

    Report suspicious messages or scams claiming to be from Expedia to both the company and authorities.

  • 5

    Consider reading recent news and reviews to stay updated on service quality and legal matters.

Key Evidence & Citations

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