Domain Due Diligence
Report for Everbank.com
Why we think so?
Everbank.com is a professional banking website serving primarily U.S. customers, with nearly one million monthly visits driven mostly by direct traffic. It uses credible marketing and security technologies, carries a valid extended validation SSL certificate issued by DigiCert, and has comprehensive domain DNS and email records. The site maintains multiple physical bank branch listings in California with consistent business contact information and active social media profiles. Although it holds multiple live trademarks under registered owners including TIAA, FSB, and operates transparently in financial services, several credible consumer reports and reviews highlight problematic delays in fund access, unresolved customer complaints, and allegations of deceptive business practices, especially regarding payout delays and account handling. The institution has a history of legal and regulatory actions but currently no active major lawsuits or scam blacklists. Consumers should approach with cautious scrutiny, especially when dealing with fund disbursements and customer support interactions.
Risk Insights
Legitimate Online and Physical Presence
- High website traffic with direct engagement
- Multiple real-world branch locations
- Valid enterprise trademarks supporting brand authenticity
Customer Service Risks
- Repeated reports of delayed fund access
- Allegations of deceptive business practices
- Unresolved complaints affecting trust
Contradictory Signals
Legitimate brand with solid infrastructure but customer trust concerns persist due to reported service dysfunctions.
Signal A: Strong domain and trademark legitimacy
Signal B: Numerous user complaints alleging fund delays and deception
Category Scores
Red Flags & Warnings
- Multiple consumer complaints of delayed payouts and unresolved financial disputes.
- Customer reviews alleging deceptive or fraudulent business practices with significant impact on user trust.
🔎 Detailed Checks & Analysis
Domain Validity and Age
Score: 90/100
Domain Validity and Age
"DigiCert EV certificate valid until June 2026 confirms domain authenticity and encryption."
Reason: Domain has a corporate registrar with WHOIS info and is backed by a valid EV SSL certificate.
Traffic and User Engagement
Score: 85/100
Traffic and User Engagement
"Site ranked #41,277 globally with 73% direct traffic supports legitimate operation."
Reason: Site receives high monthly traffic (~966K visits) largely from direct and search sources, indicating real user engagement.
Business Physical Presence and Contacts
Score: 80/100
Business Physical Presence and Contacts
"Physical branches listed across California support genuine brick-and-mortar presence."
Reason: Multiple verified branch locations with consistent contacts and hours on Google Places.
Trademark and Brand Authenticity
Score: 85/100
Trademark and Brand Authenticity
"USPTO data confirms longstanding brand registration by TIAA, FSB and affiliated entities."
Reason: Multiple live trademarks for "EVERBANK" under known financial entities prover brand legitimacy.
Blacklists and Reputation
Score: 80/100
Blacklists and Reputation
"Domain is not flagged for fraudulent or dangerous activity by major blacklist services."
Reason: No presence on crypto scam or phishing blacklists and no Google Safe Browsing threats detected.
Customer Complaints and Reviews
Score: 40/100
Customer Complaints and Reviews
"Complaints highlight fund payout delays, unexplained account openings, and poor customer service."
Reason: Numerous public complaints of delayed fund access, deceptive practices, and unresolved disputes reported on BBB and forums.
Legal and Regulatory History
Score: 70/100
Legal and Regulatory History
"Past class action settlement and enforcement actions documented; no recent terms reported."
Reason: Some past litigation and regulatory actions relate to mortgage servicing but no ongoing major lawsuits.
Your Next Steps
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1
Verify key financial transactions carefully and monitor fund receipt timelines.
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2
Contact official customer service channels directly; document all communications for reference.
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3
Consider consulting consumer protection agencies if fund delays or disputes occur.
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4
Check for recent regulatory updates or official advisories on the institution.
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5
Avoid sharing sensitive personal or financial information beyond verified, secure channels.
Evidence & Citations
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EverBank consumer complaints and customer reviews reporting fund access delays and dissatisfaction
Details include delayed fund payouts, untimely check mailings, and allegations of fraudulent business practices.
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Trademark records for 'EverBank' showing registered live trademarks owned by TIAA, FSB and CustomerOne Financial Network
Multiple trademark registrations with registration dates from 1999 onwards.
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SimilarWeb and SimilarTech traffic analysis for everbank.com
Shows high monthly visits (~966,000) and key technology usage indicating legitimate business presence.
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Google Places listings showing multiple EverBank physical branch locations in California
Confirmed consistent contact and hours for physical banking locations.
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SSL Certificate and WHOIS Domain Registrations for everbank.com
Valid extended validation SSL certificate issued by DigiCert; domain registered with corporate registrar.
🕵🏻 Keep investigating
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