Domain Due Diligence
Report for Eventbrite.com
Why we think so?
Eventbrite.com is a high-traffic, well-established online marketplace for event ticket sales and registrations. It ranks within the top 1,000 websites globally, drawing over 52 million visits monthly, mainly from the US. The site employs many industry-standard technologies including Amazon cloud services and Google Analytics, supporting its robust infrastructure. Trademark searches confirm Eventbrite Inc owns active trademarks dating back to 2006 in various categories related to event services and ticketing. Despite its legitimacy and strong technical setup, multiple user complaints highlight issues with refunds for canceled or fraudulently listed events, alongside customer service challenges. Eventbrite has faced several legal disputes, including lawsuits over refund policies and breach of contract, reflecting tensions in consumer and organizer relations. These risks suggest a need for cautious use, particularly in transactions with third-party event organizers.
Risk Insights
High traffic and strong brand
- Over 52 million monthly visitors
- Registered since 2005 with solid trademarks
- Trusted by millions globally
Consumer complaints highlight risks
- Numerous reports of ticket fraud and cancellations
- Refund denials common in dispute cases
- Legal actions ongoing related to consumer disputes
Secure technical infrastructure
- Valid SSL cert through 2026
- Reputable hosting and analytics services
- No blacklist or phishing alerts detected
Contradictory Signals
While the domain and tech appear secure and legitimate, ongoing customer and legal issues reduce trust.
Signal A: High domain reputation and strong technical security
Signal B: Significant user fraud reports and legal disputes
Category Scores
Red Flags & Warnings
- Numerous consumer complaints allege financial loss due to event cancellations, fraudulent listings, and denied refunds on Eventbrite.
- Business has faced multiple lawsuits related to refund policies and contract disputes, indicating legal vulnerabilities.
🔎 Detailed Checks & Analysis
Domain reputation & traffic
Score: 85/100
Domain reputation & traffic
"Strong web presence reduces likelihood of fraudulent domain."
Reason: Eventbrite.com has a high global rank (#954) and substantial monthly visits (~52M), showing solid reputation and usage.
Technical setup & security
Score: 90/100
Technical setup & security
"SSL valid to August 2026 and reputable registrar CSC Corporate Domains, Inc."
Reason: Uses valid SSL, reliable hosting and CDN providers, indicating secure infrastructure.
Trademark and brand verification
Score: 85/100
Trademark and brand verification
"Trademark filings cover event registration, ticketing software, and entertainment services."
Reason: Multiple live trademarks registered to Eventbrite, Inc. since 2006 confirm legitimate business identity.
User feedback and scam reports
Score: 40/100
User feedback and scam reports
"Customers report financial losses from event cancellations or scams despite platform presence."
Reason: Significant complaints about fraudulent events, refund denials and poor customer service raise safety concerns.
Legal and regulatory status
Score: 50/100
Legal and regulatory status
"Ongoing disputes indicate unresolved consumer protection challenges."
Reason: Eventbrite faces multiple lawsuits related to refund policies and breach of contract, impacting trustworthiness.
Blacklist and phishing status
Score: 100/100
Blacklist and phishing status
"No domain-level phishing or blacklisting evidence found."
Reason: No presence on crypto scam blacklists or Google Safe Browsing threats detected.
Your Next Steps
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1
Verify event organizer legitimacy before purchasing tickets on Eventbrite.
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2
Report fraudulent or canceled event issues through official customer service channels.
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3
Consider payment methods with buyer protection and avoid prepaying outside official platforms.
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4
Use Eventbrite’s provided resources on spotting ticket scams to stay informed.
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5
Monitor ongoing legal developments involving Eventbrite for changes in policies.
Evidence & Citations
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SimilarTech domain technology and traffic summary for eventbrite.com
Data confirms high traffic and robust technology use.
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WHOIS and SSL Certificate data for eventbrite.com
Shows secure domain with reputable registrar and valid SSL.
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United States Patent and Trademark Office - Eventbrite trademarks
Confirms registered trademarks since 2006.
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Consumer complaints and fraud reports related to Eventbrite
Documents user financial loss reports and refund issues.
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Legal disputes involving Eventbrite
Includes breach of contract and refund policy lawsuits.
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