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Domain Investigation Report

Report generated: Jan 1, 2026

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eqbank.ca

http://eqbank.ca
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

eqbank.ca is the official site for EQ Bank, a Canadian online bank focused on providing secure banking services. It ranks around #28,968 globally with about 1.3 million visits per month, primarily from Canada. The site uses robust security and delivery technologies like Akamai and Cloudflare and supports secure payments via Apple Pay, Google Pay, and PayPal. It maintains active and legitimate contact emails and phone numbers, and its SSL certificate is valid and issued by DigiCert. Numerous recent news articles highlight EQ Bank's recognized market presence and growth initiatives. Customer reviews praise its competitive rates and fee-free banking but frequently mention challenges with customer service responsiveness. The domain has no blacklist flags or trademark conflicts, and scam alerts mostly relate to impersonation attempts on social platforms, not the site itself. Overall, eqbank.ca presents as a legitimate and secure banking site with some customer service concerns noted in third-party feedback.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
88%

Risk Insights

🛡️

Strong Domain Security and Infrastructure

  • Uses Akamai and Cloudflare CDN and security services
  • Holds valid DigiCert SSL certificate
  • DNS shows secure configurations with SPF and verification records
🌐

High User Traffic Mainly from Canada

  • Attracts about 1.3 million monthly visits
  • Top user country is Canada (over 93%)
  • Ranks #28,968 globally
⚠️

Customer Service Concerns Affect Reputation

  • Frequent complaints about slow or unhelpful customer service
  • Issues include delays on fraud investigations and account access
  • Bank provides a formal complaint escalation process

Category Scores

Red Flags & Warnings

  • Recurring customer complaints regarding poor and slow customer service in third-party reviews.

Detailed Checks & Insights

0-100 Scale

Domain presence and traffic legitimacy

Score: 90
Passed

Reason: eqbank.ca has strong traffic (~1.3M monthly visits) mainly from Canada, indicating active use by legitimate users.

Technological security and infrastructure

Score: 90
Passed

Reason: Site uses paid Akamai CDN, Cloudflare security, and holds a valid DigiCert SSL certificate ensuring secure connections.

Domain registration and DNS integrity

Score: 85
Passed

Reason: Domain registered in 2013 with reputable registrar and strong DNS configurations enforcing security extensions.

Blacklist and phishing status

Score: 95
Passed

Reason: No indications of phishing or blacklist status from crypto scam sniffer or Google Safe Browsing.

Reputation and user feedback

Score: 65
Passed

Reason: Generally positive user feedback on rates and fees, but persistent customer service complaints lower reputation score.

Legal and trademark validation

Score: 100
Passed

Reason: No trademark conflicts found in USPTO for eqbank and legal notices show proper corporate disclosures.

Physical business presence and transparency

Score: 85
Passed

Reason: Physical bank location with strong user ratings on Google Places supports business validity.

Your Next Steps

  • 1

    Visit the official EQ Bank website to verify information yourself.

  • 2

    Be cautious of scams impersonating EQ Bank on social media or email; only trust emails from '@eqbank.ca' domain.

  • 3

    If you use EQ Bank services, keep an eye on customer service responsiveness and report issues through official channels.

  • 4

    Monitor trusted news sources for updates on EQ Bank's corporate activities.

Evidence & Citations

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