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Investigation & Evidence Report

Generated on Jan 11, 2026

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
Β  Why we think so?Β 

enerjoy.life operates multiple health and wellness apps under the Enerjoy brand, attracting around 16,000 monthly visitors mainly from the US. The domain has a secure SSL certificate, a 2019 registration date, and clean technical signals. Customer reviews highlight issues with subscription billing practices, including surprise charges and difficulties obtaining refunds, especially when purchased via Apple App Store or Google Play. The company provides detailed refund and cancellation policies that vary by purchase channel and offers support through multiple contact emails. While no scam blacklist flags or legal disputes were found, users should carefully review trial terms and subscription management instructions to avoid unwanted charges.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
75%

Risk Insights

⚠️

Billing Complaints Highlight Subscription Risks

  • Many users report surprise charges after 'free trials'
  • Refunds often denied or difficult through app stores
  • Cancellation procedures are complex and poorly communicated
βœ…

Domain and Technical Signals Are Strong

  • Domain registered in 2019, indicating established presence
  • Valid SSL certificate and AWS DNS providers
  • Not flagged on scam or crypto blacklists

Category Scores

Red Flags & Warnings

  • Reports of surprise subscription charges and difficulty obtaining refunds from app stores.
  • Some users describe billing practices as "predatory scam" in app store reviews.

Detailed Checks & Insights

0-100 Scale

Domain and technical metadata check

Score: 85
Passed

"Domain age: 4+ years; SSL valid from Dec 2025 to Jan 2027; DNS Name servers are AWS related, stable."

Reason: The domain is registered since 2019 with a valid SSL certificate and stable, reputable DNS servers (AWS). Not flagged in scam blacklists. Traffic and engagement data show consistent user activity.

Traffic and popularity assessment

Score: 75
Passed

"Estimated monthly visits about 16k; top country US (74%); bounce rate moderate at 62%."

Reason: The site receives around 16,000 monthly visits with steady engagement metrics and primarily US-based traffic, typical for a niche health and wellness app service.

Reputation and public reviews analysis

Score: 40
Failed

"App store reviews describe predatory billing; refund policies vary and have user dissatisfaction."

Reason: There are multiple user complaints about surprise charges, misleading trial offers, and refund difficulties on official app stores. Some users describe these practices as predatory. No formal scam designation but a notable risk signal.

Legal and trademark status

Score: 90
Passed

"Terms of use limit liabilities; no lawsuits found; trademarks vary but live."

Reason: No public lawsuits or legal disputes found. Multiple trademarks for 'Enerjoy' exist with diverse owners but no conflicts linked to this entity. Terms of Use and refund policies are provided.

Business transparency and contact info

Score: 75
Passed

"Multiple support emails listed; active social media presence on Facebook, Instagram, TikTok, LinkedIn, YouTube."

Reason: Company provides multiple official contact emails, social media links, and published policies, which helps with transparency and user support.

Your Next Steps

  • 1

    If considering subscription, carefully review trial and renewal terms in the app store or website before committing.

  • 2

    Manage cancellations directly via the store subscription settings to avoid unwanted charges; deleting the app alone does not cancel subscriptions.

  • 3

    Contact official support emails (service@support.enerjoy.life, contact@enerjoy.life) for billing issues before disputing charges with banks or app stores.

Key Evidence & Citations

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