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Domain Due Diligence

Report for Eneba.com

Report Date
October 17, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Eneba.com is a legal, EU-based digital marketplace specializing in video game keys and gift cards, with about 13.9 million monthly visits and strong operations from Lithuania and Poland. It uses reputable technologies and payment methods, holds valid SSL certification, and owns registered trademarks under Helis Play. Despite its legitimacy, numerous user reviews warn about risks including invalid or used keys, slow customer support, and difficulty obtaining refunds. While the site itself is not blacklisted for scams, buyer complaints suggest caution when purchasing, especially from third-party sellers. Eneba provides dispute resolution and buyer protection policies, but the service quality reported varies.

Confidence Score
78%

Risk Insights

🌍

High Traffic Confirms Active User Base

  • About 13.9 million monthly visits.
  • Strong presence in Poland, Spain, USA.
  • Ranks around #2,950 globally.
⚠️

Marketplace Model Carries Buyer Risks

  • User reports of invalid or used game keys.
  • Refund challenges and slow customer support.
  • Buyer protection policies exist but effectiveness varies.
✅

Legitimate Domain and Tech Infrastructure

  • Registered in 2008 with valid SSL.
  • Uses trusted payment gateways like PayPal and Stripe.
  • No scam blacklists detected.

Contradictory Signals

The site operates legitimately, but marketplace seller issues cause user distrust.

Signal A: Domain is legally registered and well-established.

Signal B: User reviews frequently report fraudulent-like behavior and refund problems.

Category Scores

Red Flags & Warnings

  • High volume of user complaints about invalid game keys and refund difficulties.
  • Reported poor or slow customer support leading to unresolved disputes.

🔎 Detailed Checks & Analysis

Domain Validity and History

Score: 85/100
Passed

"Eneba.com is registered through Amazon Registrar since 2008 and has valid SSL, indicating long-term legitimate operation."

Reason: Domain registered since 2008 with a reputable registrar and secure SSL certificate.

Website Traffic and Reach

Score: 80/100
Passed

"High traffic from Poland, Spain, USA, and Germany supports legitimacy and widespread usage."

Reason: The site receives nearly 14 million visits monthly and is ranked approximately #2,950 globally.

Technical Infrastructure

Score: 90/100
Passed

"Integration with trusted third-party service providers validates platform legitimacy."

Reason: Uses recognized payment, advertising, and analytics technologies like PayPal, Stripe, Google Analytics, and Cloudflare CDN.

Trademark and Brand Ownership

Score: 80/100
Passed

"Trademark status confirms legitimate intellectual property for Eneba brand."

Reason: Owned trademarks filed by UAB Helis Play validate official brand ownership and reduce impersonation risk.

Blacklist and Security Checks

Score: 95/100
Passed

"Clear security checks suggest no direct association with scams or malware domains."

Reason: No presence on known crypto scam blacklists or Google Safe Browsing phishing lists.

Consumer Reviews and Reputation

Score: 40/100
Failed

"User reports suggest frequent buyer issues and risks with third-party sellers on the platform."

Reason: Multiple complaints about invalid/used keys and slow or unhelpful customer support.

Your Next Steps

  • 1

    If buying digital keys, verify seller reputation and use payment methods with buyer protection like PayPal.

  • 2

    Avoid purchasing expensive or rare keys without guarantees of refund or replacement from Eneba.

  • 3

    Monitor user reviews for your intended product's seller before purchase.

  • 4

    Report any fraudulent activity or unresolved disputes to consumer protection agencies.

  • 5

    Consider using alternative, more reputable platforms for critical purchases.

Evidence & Citations

🕵🏻 Keep investigating

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