WebVetted
+ New
Site icon

Domain Due Diligence

Report for Empower.com

Report Date
October 9, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

empower.com appears to be a large, legitimate U.S.-focused financial / retirement-services website with strong technical signals (valid SSL, Cloudflare, PayPal/Stripe integrations), high monthly traffic (~4M visits) and many corporate verification records. ✅ That said, the brand has multiple recent regulatory and class-action style disputes, SEC enforcement activity, and consumer complaints about account handling — issues that raise reputational and legal concerns but do not, by themselves, prove the site is fraudulent. Proceed with caution: verify account communications and avoid sending money or sensitive credentials without direct account confirmation.

Confidence Score
75%

Risk Insights

🛡️

Large, legitimate operator — but under legal scrutiny

  • ~4M monthly visits and US-focused traffic suggest a major retirement-services provider.
  • Robust technical controls and multiple verification records support authenticity.
  • Recent lawsuits and SEC action lower trust in business practices; investigate before transacting.

Contradictory Signals

The site behaves like a major financial firm technically and operationally, but legal/regulatory problems mean you should treat account-level requests and unusual transactions cautiously.

Signal A: Strong enterprise technical footprint and high traffic (signals of legitimacy).

Signal B: Regulatory enforcement and multiple lawsuits alleging fiduciary and sales-practice issues (signals of reputational risk).

Category Scores

Red Flags & Warnings

  • Multiple recent lawsuits and at least one SEC enforcement action alleging misleading sales practices and undisclosed conflicts of interest.
  • Customer complaints about lost or misdirected transfers and slow or ineffective customer support at BBB and other forums.
  • Some news/legal summaries describe alleged misuse of participant data and incentives tied to higher-fee products, a fiduciary concern for retirement providers.

🔎 Detailed Checks & Analysis

Identity check (WHOIS, registrar, domain age, DNS)

Score: 80/100
Passed

"WHOIS shows registrar CSC Corporate Domains and Cloudflare NS; many vendor verification TXT records (Google, DocuSign, Adobe, OpenAI) indicate legitimate integrations and administrative control over the domain."

Reason: Domain is registered with a corporate registrar (CSC) and uses Cloudflare nameservers; multiple verification TXT records indicate active corporate controls.

Reputation check (news, lawsuits, complaints)

Score: 60/100
Failed

"Google News yields multiple Empower press releases alongside reporting of ERISA-style lawsuits and SEC enforcement; consumer complaints at BBB describe lost/misdirected transfers and service failures."

Reason: The company has high visibility in news and press but also faces recent lawsuits, an SEC action, and customer complaints alleging problematic sales or processing; these materially lower reputation.

Technical check (SSL, CDN, security headers, integrations)

Score: 85/100
Passed

"SSL valid through 2025-11-27; presence of Cloudflare, ProofPoint and security-related TXT records and CDNs (Akamai) indicates mature operational security."

Reason: Valid SSL, Cloudflare CDN/DNS, bot management and other enterprise security tools detected; these are strong technical trust signals.

Content & contactability (site quality, official contacts, social accounts)

Score: 80/100
Passed

"Multiple corporate emails (info@empower.com, support addresses), phone numbers listed on contact pages, and active YouTube/LinkedIn channels increase traceability."

Reason: Site contains company content, press center, contact pages and multiple official support emails/phone numbers and active social channels.

Legal & trademark check

Score: 50/100
Failed

"USPTO search returned no immediate trademark conflicts for the raw query, but public litigation and an SEC action are significant legal concerns."

Reason: No trademark hits for the exact query, but substantive legal actions and enforcement reduce legal trustworthiness until resolved.

Your Next Steps

  • 1

    If you have an account: contact Empower using phone numbers or emails scraped from the official site (e.g., contact page) and confirm any unusual messages via the site’s authenticated dashboard.

  • 2

    Do not respond to unsolicited emails or texts claiming to be Empower without verifying sender addresses and logging into your account directly (not via message links).

  • 3

    If a transfer or payout looks wrong, document dates and correspondence and file a complaint with your plan sponsor, the company, and (if appropriate) state or federal regulators; keep copies of call logs and confirmation numbers.

  • 4

    For larger concerns (possible wrongdoing or lost funds), consult a qualified ERISA/retirement-plan attorney or report to the SEC/DOJ if you suspect regulatory violations.

  • 5

    Monitor news and official press releases from Empower — legal/regulatory status can change quickly and affects risk to customers.

Evidence & Citations

🕵🏻 Keep investigating

Recommended → 🌐 Scan another website

Run another instant due diligence scan on any website URL. Verify before you trust!

 Spot fake SaaS login pages before handing over credentials

Phishing crews spin up carbon-copy login portals for CRM and finance tools, siphoning credentials before users realize t...

Read playbook → Analyze giveaway landing page phishing

Giveaway pages entice with consoles or flights, then harvest card data and selfies “for verification.” ScamAI checks reg...

Read playbook →

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.