Domain Due Diligence
Report for Eharmony.com
Why we think so?
eHarmony.com is a well-known online dating site with a strong technical infrastructure and a large monthly visitor base of about 2.7 million, primarily from the United States. It is an established brand with multiple registered trademarks dating back to 1998. The site uses reputable technologies and secure domain practices. However, there are substantial user reports and regulatory actions highlighting issues with romance scams involving fake profiles on the platform, as well as concerns about misleading subscription terms and billing practices. Legal settlements and ongoing litigation reflect these challenges. While eHarmony is a functional service with strong brand presence, significant caution is advised due to recurring scam reports and consumer disputes.
Risk Insights
Established But Controversial Brand
- Operating since 1998 with millions of monthly users
- Strong legal and technical foundation confirms authenticity
- However, repeated scam reports and legal disputes pose risks
Contradictory Signals
While eHarmony is authentic and technically sound, users face risks from fraudulent profiles and billing issues.
Signal A: Well-established domain and recognized brand
Signal B: Significant user complaints and regulatory lawsuits
Category Scores
Red Flags & Warnings
- Frequent reports of romance scams with fake user profiles deceptively soliciting money.
- Numerous consumer complaints about misleading subscription plans, difficult cancellations, and billing disputes.
- Legal actions and settlements related to auto-renewal and misleading practices in multiple jurisdictions.
🔎 Detailed Checks & Analysis
Domain and Technical Infrastructure
Score: 90/100
Domain and Technical Infrastructure
"Registered since 1998, active and secure DNS with multiple TXT records, strong infrastructure."
Reason: Domain is old, secure, and uses reputable registrar MarkMonitor and Cloudflare CDN with valid SSL certificate.
Reputation and User Feedback
Score: 40/100
Reputation and User Feedback
"Widespread allegations on complaint forums and regulatory complaints indicate significant reputation issues."
Reason: Numerous reports of scams with fake profiles and misleading billing undermine user trust.
Legal and Consumer Protection Compliance
Score: 30/100
Legal and Consumer Protection Compliance
"Actions taken by California and Australian authorities require business practice improvements."
Reason: Legal settlements over auto-renewal, billing disclosures, and discrimination have been recorded.
Content Authenticity and Brand Verification
Score: 85/100
Content Authenticity and Brand Verification
"Trademarks cover dating services and software products under the eHarmony brand."
Reason: Multiple active US trademarks confirm legitimate brand ownership over decades.
Your Next Steps
-
1
Exercise caution and do not send money or personal financial information to anyone met through eHarmony.
-
2
Verify all subscription terms and cancellation policies carefully before subscribing or making payments.
-
3
Report any suspected scam profiles or fraudulent activities encountered on the site to eHarmony and relevant authorities.
-
4
Monitor accounts closely for unauthorized charges and dispute them promptly if found.
-
5
Consider looking for dating services with stronger consumer protection and verified user profiles.
Evidence & Citations
-
eHarmony FAQ match online
Official site information showing active service and category.
-
eHarmony Whois Record
Domain registration details confirming legitimacy and security.
-
USPTO Trademark Search - EHARMONY
Registered trademarks validate brand authenticity.
-
Reports of Romance Scams on eHarmony
Documented user losses due to scams on platform.
-
Consumer Feedback and Legal Actions Against eHarmony
Ongoing regulatory action in Australia over misleading practices.
🕵🏻 Keep investigating
Run another instant due diligence scan on any website URL. Verify before you trust!
Vet suspicious ticket resale websitesScammers clone legitimate ticket exchanges or invent resale hubs that require wire transfers and Zelle deposits. ScamAI...
Read playbook → Check government tax refund portals for authenticityFraudsters spoof tax agencies during filing season, promising fast refunds if you hand over SSNs and card data. ScamAI p...
Read playbook →Community feedback
Not rated yet
0 reviews published
Leave a review
Reviews
No public reviews yet. Be the first to share your experience.