Domain Due Diligence
Report for Easypaisa.com.pk
Why we think so?
easypaisa.com.pk is a well-established digital financial services platform in Pakistan offering mobile wallet and digital banking solutions. It has a significant monthly visitor count of around 268,000 users primarily from Pakistan and is linked to Telenor Microfinance Bank, supported by reputable technology infrastructures such as Amazon Hosting and SSL certificates from DigiCert. However, there are numerous user complaints reported on various consumer platforms about transaction errors, unauthorized withdrawals, and poor customer support regarding dispute resolution. Public sources document legal notices and customer disputes, but Easypaisa maintains formal complaint and fraud awareness channels. Overall, the platform shows legitimate foundations but is associated with frequent user service issues and claims of fraud, indicating caution for users engaging with the service online.
Risk Insights
Active Platform with Strong Infrastructure
- Uses Amazon Hosting and DigiCert SSL certificates
- Handles over 268K monthly visits mostly from Pakistan
- Maintains official contact channels
User Complaints Signal Caution
- Numerous reports of lost money and unauthorized transactions
- Customers report poor dispute resolution response
- Legal complaints and incidents recorded in public sources
Contradictory Signals
Despite solid technical infrastructure, user experiences raise serious concerns.
Signal A: High traffic and technical legitimacy
Signal B: Multiple fraud and customer complaint reports
Category Scores
Red Flags & Warnings
- Numerous user reports describe lost funds, suspicious transactions, and poor customer support.
- Public legal complaints and incidents related to customer disputes are documented.
🔎 Detailed Checks & Analysis
Domain Infrastructure Check
Score: 85/100
Domain Infrastructure Check
"Includes Amazon Hosting, DigiCert SSL, and proper DNS settings."
Reason: The site uses reputable hosting and valid SSL certificates, indicating technical soundness.
Traffic and Popularity Check
Score: 80/100
Traffic and Popularity Check
"268K monthly visits with respectable pageviews and time on site metrics."
Reason: Substantial traffic mostly from Pakistan confirms genuine user engagement.
Contact Transparency Check
Score: 80/100
Contact Transparency Check
"Contacts verified from websites and social media platforms."
Reason: Multiple official email addresses and phone numbers are displayed on numerous official pages.
User Feedback and Reputation Check
Score: 40/100
User Feedback and Reputation Check
"Includes allegations of fraud and unresolved transaction issues reported across multiple platforms."
Reason: A significant volume of user complaints highlight financial losses and poor customer service.
Legal and Dispute Records Check
Score: 55/100
Legal and Dispute Records Check
"Confirms some formal complaints and incidents involving Easypaisa."
Reason: Public legal notices and customer disputes have been documented related to the service.
Your Next Steps
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1
Verify transactions carefully and monitor account activity regularly when using Easypaisa.
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2
Report any transaction disputes immediately using official Easypaisa complaint channels.
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3
Consider using alternative digital wallets if concerned about customer service or fraud risk.
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4
Be cautious with offers or third-party services linked to Easypaisa to avoid scams.
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5
Stay updated on Easypaisa announcements about fraud protection and service improvements.
Evidence & Citations
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Easypaisa user complaint summaries and fraud reports
Public documentation of user lost money and fraud claims.
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Site infrastructure and technology analysis by SimilarTech
Details on site technology stack and hosting.
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Traffic and engagement data from SimilarWeb
Monthly visits and traffic source statistics.
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SSL and DNS validation results
Valid SSL from DigiCert and proper DNS setup.
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Trademark search in USPTO shows no conflicts
No trademark conflicts detected for Easypaisa.
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