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Domain Investigation Report

Report generated: Dec 24, 2025

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
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Overall Summary
Safe
  Why we think so? 

EA.com is the official website for Electronic Arts (EA), a leading global publisher of video games for consoles, PC, and mobile platforms. With about 67 million monthly visits primarily from the United States, the site ranks #547 globally in traffic and #16 in its games category. The domain uses reputable infrastructure including Akamai CDN, Microsoft Azure, and Cloudflare, and maintains strong security measures such as a valid DigiCert TLS certificate. Multiple verified contact emails and social media profiles confirm its legitimacy. Although EA.com itself is authentic and unblacklisted, customer feedback reveals frequent complaints about EA's customer support quality, account security issues, and microtransaction practices in games. EA is also involved in various class-action lawsuits related to loot boxes and investor disputes around its acquisition deal. No evidence suggests that EA.com operates as a scam site.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
88%

Risk Insights

🛡️

Strong Technical and Security Setup 🛡️

  • Uses Akamai, Microsoft Azure, and Cloudflare hosting
  • Valid TLS certificate issued by DigiCert
  • Multiple layers of DNS and email security records
⚠️

Customer Feedback Highlights Support Challenges

  • Common complaints about slow or ineffective customer service
  • Issues with account recovery and bans reported
  • No evidence of scam originating from the site itself
📜

Ongoing Legal and Industry Challenges

  • Active lawsuits over loot box mechanics and addiction issues
  • Shareholder suits related to acquisition terms ongoing
  • Legal matters typical for large game publishers

Category Scores

Red Flags & Warnings

  • Multiple consumer complaints highlight poor customer support responsiveness and issues with account security.
  • EA faces ongoing class-action lawsuits for loot box mechanics and merger-related shareholder disputes, indicating legal risks.

Detailed Checks & Insights

0-100 Scale

Domain Age and Registrar Reputation

Score: 90
Passed

Reason: Domain is long-established with a reputable registrar and protected status against unauthorized transfer or deletion.

Technical Infrastructure and Security

Score: 95
Passed

Reason: The domain uses multiple leading CDN and cloud hosting providers and has a valid industry-standard TLS certificate.

Reputation and User Feedback

Score: 70
Passed

Reason: While some users report frequent negative experiences with customer support and account issues, there is no evidence that the site itself is malicious.

Blacklist and Scam Detection

Score: 95
Passed

Reason: No scam or phishing threats detected in major blacklist or safe browsing databases for ea.com domain.

Trademark and Brand Verification

Score: 85
Passed

Reason: The domain corresponds to the Electronic Arts brand, which holds valid trademarks (though older EA marks are expired, the brand is well known).

News and Recent Activity

Score: 80
Passed

Reason: Recent news and official posts indicate active business operations and reputable product updates from EA.

Your Next Steps

  • 1

    Verify URLs carefully to avoid phishing scams impersonating EA, especially in emails or social media messages.

  • 2

    If you experience account issues or suspect fraud, contact EA directly using official channels listed on ea.com.

  • 3

    Stay informed about ongoing EA lawsuits if concerned about loot boxes or investor-related issues.

  • 4

    Use strong security practices for your EA account, including unique passwords and two-factor authentication when available.

Evidence & Citations

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