Domain Due Diligence
Report for Duxwaterfowl.com
Why we think so?
duxwaterfowl.com sells waterfowl hunting apparel like the DUX Greenhead thermal hoodie. The site shows no recorded global traffic and no visits in the past months, making it very small in online presence. It maintains official social profiles on Facebook, Instagram, Twitter, LinkedIn, and YouTube but does not list direct contact emails or phone numbers publicly. The domain is registered with GoDaddy since 2017 and has a valid SSL certificate, indicating some legitimacy. No trademark conflicts or blacklist listings were found against the domain. However, multiple customer reviews report poor service, unreturned products, and unresponsiveness from support. While no direct fraud claims appear, these issues risk financial loss via unresolved returns. There are no reports of ongoing legal disputes related to consumer issues, only a separate property-related lawsuit linked to a related entity.
Risk Insights
Lack of Traffic or Engagement
- No visitors recorded in recent months
- Suggests low legitimacy or inactive online presence
- Limits trustworthiness for buyers
Customer Complaints About Service
- Multiple reports of unreturned products
- Customer service often unresponsive
- Risks financial loss through unresolved issues
Contradictory Signals
Technical legitimacy contrasts with problematic user experience
Signal A: Domain and SSL status show valid registration and security
Signal B: Customer reviews report poor service and unresolved returns
Category Scores
Red Flags & Warnings
- Repeated customer complaints about lack of response and unreturned items raise significant service concerns.
🔎 Detailed Checks & Analysis
Traffic Analysis
Score: 0/100
Traffic Analysis
"No traffic detected over recent months signals very low legitimacy or potentially inactive site."
Reason: The website shows no recorded visits or engagement, suggesting minimal or no real user interaction.
Contact Availability
Score: 10/100
Contact Availability
"Consumers have limited means to get direct support, which contributes to complaints."
Reason: No direct emails or phone numbers are listed, only social media links, limiting customer support possibilities.
Customer Service & Reviews
Score: 50/100
Customer Service & Reviews
"Service issues pose risk; unresolved customer problems are red flags even without clear fraud evidence."
Reason: Numerous negative reviews cite unresolved returns and poor communication but no confirmed fraud.
Technical Legitimacy
Score: 15/100
Technical Legitimacy
"Technical signals show normal domain setup and no blacklist presence, supporting basic site legitimacy."
Reason: The domain has a valid SSL certificate and is registered with a reputable registrar for several years.
Trademark and Legal
Score: 10/100
Trademark and Legal
"Legal background does not indicate consumer related risks at this time."
Reason: No trademark conflicts or major legal disputes involving consumer fraud were found related to the domain.
Your Next Steps
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1
Avoid purchasing from duxwaterfowl.com due to persistent customer service issues and unresolved returns.
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2
Check for alternative retailers with better-reviewed service and product delivery records.
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3
Report any fraud or unfulfilled orders to consumer protection agencies to help alert others.
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4
Attempt communication only through official channels but be prepared for slow or no response.
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5
Monitor for updates or improvements in customer service before considering future purchases.
Evidence & Citations
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Website traffic and description from SimilarWeb
Shows zero visits and minimal engagement indicating low site activity.
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Customer complaints and service reviews from BBB
Documents unresolved returns and poor customer communication, though no explicit fraud reported.
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Domain WHOIS and SSL certificate details
Domain registered in 2017 with valid SSL, no known blacklists or trademark conflicts.
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