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Domain Due Diligence

Report for Distrokid.com

Report Date
December 6, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

DistroKid is a popular music distribution platform that lets artists upload music to major services like Spotify and Apple Music. It attracts about 7.9 million monthly visits globally, mostly from the US, and supports multiple payment options including PayPal and major credit cards. Its website uses professional technologies such as Cloudflare for security and Zendesk for support. The domain was registered in 2013 by Distrokid LLC, a US-based company, and maintains several verified email contacts and social media channels. DistroKid holds live trademarks related to its brand and services. However, there are many online user complaints about billing, frozen payments, account suspensions, and very limited customer support, including official BBB complaints and some legal lawsuits over copyright and royalty handling. While the service works as expected for many users, artists needing fast, reliable support or expecting large earnings should be cautious.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
80%

Risk Insights

🛡️

Strong Technical Foundation

  • Domain registered since 2013 with valid SSL certificates
  • Uses Cloudflare CDN and security services
  • Supports major payment processors like PayPal and Stripe
📊

High User Traffic and Recognition

  • ~8 million monthly visits from global users
  • Well-known in music distribution niche
  • Active on major social media platforms
⚠️

Reputation Red Flags

  • Frequent complaints about billing and frozen payouts
  • Multiple users report poor or unreachable customer support
  • Ongoing lawsuits related to royalties and takedown handling

Contradictory Signals

Operational legitimacy contrasts with user dissatisfaction and business risks.

Signal A: High technical reputation and professional infrastructure

Signal B: Numerous user complaints and unresolved disputes

Category Scores

Red Flags & Warnings

  • Numerous complaints describe frozen payments and account suspensions with minimal explanation and poor customer support.
  • Active lawsuits related to royalties and copyright takedowns raise legal and financial risks for users.
  • Billing issues including unexpected charges, difficulty canceling subscriptions, and lack of refunds are frequently reported.

🔎 Detailed Checks & Analysis

Domain Registration and Technical Validation

Score: 85/100
Passed

"A long-registered domain with proper ownership records reduces spoofing risk and indicates established operations."

Reason: The domain distrokid.com was registered in 2013 by a legitimate US company and uses valid SSL certificates with strong DNS records.

Online Presence and Traffic Quality

Score: 80/100
Passed

"High traffic volume and professional infrastructure suggest a large user base and operational stability."

Reason: DistroKid's website attracts nearly 8 million monthly visits, mostly from the US, and employs reputable web technologies and payment processors.

Blacklist and Malware Checks

Score: 90/100
Passed

"Clean security scans reduce threat of malicious intent or compromise."

Reason: No indications were found of phishing, malware, or crypto scams associated with the domain.

Reputation and User Complaints

Score: 40/100
Failed

"Reputation issues significantly impact user trust despite operational legitimacy."

Reason: Many user complaints describe payment freezes, billing problems, and poor customer support, with some considering the company a scam.

Legal and Trademark Status

Score: 70/100
Passed

"Trademarks establish identity; lawsuits highlight areas to monitor for business risks."

Reason: Live trademarks confirm legitimate brand ownership; however, ongoing lawsuits pose some business risk.

Your Next Steps

  • 1

    If you plan to use DistroKid for music distribution, carefully review their terms on artificial streaming and royalty policies.

  • 2

    Consider the risks of limited customer support and prepare to keep detailed records of your account and communications.

  • 3

    Look into alternatives like CD Baby or TuneCore if you require stronger support or clear royalty accounting.

  • 4

    Avoid promotional methods that might trigger fraud flags, such as questionable playlist marketing.

  • 5

    Monitor news and legal updates related to DistroKid’s business practices for any changes affecting artists.

Evidence & Citations

🕵🏻 Keep investigating

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