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Dice.fm (Domain) Investigation Report

Generated on Feb 13, 2026

Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

dice.fm is a popular live events ticketing platform with about 5.6 million monthly visits and a global rank near 12,500. It specializes in music events and uses advanced web technologies and payment methods like Stripe, PayPal, and Apple Pay. The site has valid SSL, is hosted via Cloudflare and Amazon services, and its domain was registered in 2013. Social media presence includes Facebook, Instagram, TikTok, and Twitter. The business has a physical location in London and has been acquired by Fever, a live entertainment tech company, in 2025. However, user reviews report mixed experiences, praising ease of use and anti-scalping efforts but citing frequent refund disputes and customer service challenges.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

🛡️

Strong Web Infrastructure & Traffic

  • High monthly visits (~5.6M) with solid direct and organic traffic
  • Uses reputable services like CloudFlare, Amazon S3, and Stripe
  • Has active social media links and physical address
⚠️

Mixed Customer Satisfaction

  • Frequent reports of refund denial and poor customer service
  • Complaints highlight restrictive ticket policies and app glitches
  • Positive reviews praise interface and anti-scalping measures

Category Scores

Red Flags & Warnings

  • Significant user complaints on BBB and other platforms around refunds and customer support.
  • Domain WHOIS data is privacy protected, reducing owner transparency slightly.

Detailed Checks & Insights

0-100 Scale

Domain Age and Reputation

Score: 85
Passed

"Established domain age suggests reliability; registrar Instra Corporation Pty Ltd is known and functional."

Reason: The domain dice.fm has been registered since 2013 with a reputable registrar and shows stable DNS and SSL configurations.

Web Traffic and Audience Engagement

Score: 80
Passed

"Traffic largely from US and UK; bounce rate and page per visit metrics reasonable for event ticketing."

Reason: Site receives significant traffic (~5.6M monthly visits) with strong direct and search sources, indicating active legitimate use.

Technology and Payment Infrastructure

Score: 90
Passed

"Use of Amazon S3, CloudFlare, and Adobe Analytics adds to site technical credibility."

Reason: The website uses established payment processors (Stripe, PayPal, Apple Pay) and reputable CDN and analytics services.

Blacklist and Security Flags

Score: 95
Passed

"Crypto scam databases have no matches for dice.fm, supporting safe status."

Reason: No blacklists or Google Safe Browsing warnings detected, indicating low security risk.

Trademark and Brand Impersonation

Score: 75
Passed

"This reduces risk of confusion or legal issues over brand misuse."

Reason: No trademark conflicts found for dice.fm brand; existing trademarks named 'DICE' are unrelated and from other industries.

Customer Feedback and Complaints

Score: 45
Failed

"Negative user experience affects reputation and trust despite operational legitimacy."

Reason: Multiple unresolved BBB complaints and reviews highlight refund issues, poor support, and restrictive policies, raising suspicion.

Your Next Steps

  • 1

    If you plan to purchase tickets, review dice.fm's refund and transfer policies carefully.

  • 2

    Consider contacting dice.fm support early if issues arise; document all communications.

  • 3

    Explore alternative ticket platforms if flexibility and customer service are priorities.

  • 4

    Check the latest user reviews and BBB complaints for updates before transactions.

Key Evidence & Citations

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Analyst Briefing

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