Deseretbook.com (Domain) Investigation Report
Generated on Apr 13, 2026
Why we think so?
DeseretBook.com is a well-established U.S.-based e-commerce website with over half a million monthly visits, specializing in religious and LDS-themed books and products. It operates on robust infrastructure using reputable technologies like Amazon Web Services and Cloudflare. The domain has been registered since 1995 and uses secure SSL certificates. While genuine and backed by a valid trademark, the business has faced customer complaints primarily about shipping delays, damaged products, and customer service responsiveness—not fraud or scams. Contact methods including email and phone are public and active. Its presence includes a physical bookstore and regular media mentions about faith-based content. Overall, it is legitimate but with notable service issues.
Risk Insights
Established Long-term Domain
- Domain registered since 1995
- Stable registrar Network Solutions
- Supports legitimacy
Trusted Infrastructure
- Uses Amazon Web Services and Cloudflare
- Valid SSL certificate
- Supports secure and reliable operation
Verified Trademark and Brand
- Trademark active since 1996
- Owned by Deseret Book Company, Inc.
- Confirms official branding
Customer Service Concerns
- Frequent complaints on shipping delays
- Issues with damaged products
- Reported slow customer support responses
Category Scores
Red Flags & Warnings
- Customer reviews report frequent shipping delays and damaged products causing dissatisfaction.
- Customer service can be slow or unreliable with long wait times reported.
Detailed Checks & Insights
0-100 Scale
Domain age and registrar reputation
Score: 90
Domain age and registrar reputation
"Long registration duration and reputable registrar are strong indicators of legitimacy."
Reason: The domain deseretbook.com has been registered since 1995 with Network Solutions, a reputable registrar, indicating a stable and authentic presence.
Secure and valid SSL certificate
Score: 90
Secure and valid SSL certificate
"SSL validation confirms domain's technical security posture."
Reason: The SSL certificate issued by Amazon RSA 2048 M04 is valid and current, ensuring secure connections.
Use of reliable technology and hosting providers
Score: 85
Use of reliable technology and hosting providers
"Multiple reputable technologies in use reduce risk of fraudulent operations."
Reason: Hosting on Amazon Web Services and use of Cloudflare CDN show investment in stable, scalable infrastructure, which suggests legitimacy.
Traffic volume and user engagement consistent with a legitimate business
Score: 80
Traffic volume and user engagement consistent with a legitimate business
"Traffic metrics align with a recognized brand and customer base."
Reason: Monthly visits exceed 550,000 with reasonable bounce rate and page views, typical for a credible e-commerce site.
Publicly available contact information
Score: 75
Publicly available contact information
"Contact methods enhance trust and provide complaint channels."
Reason: Multiple active email addresses and phone numbers accessible on the website support transparency and customer service availability.
Trademark registration and brand protection
Score: 95
Trademark registration and brand protection
"Trademark status supports business authenticity and legal protection."
Reason: Trademark for DESERETBOOK.COM was filed in 1996 and remains live, confirming official brand ownership.
Blacklist and phishing status
Score: 95
Blacklist and phishing status
"Lack of blacklist presence indicates low risk of scam activity."
Reason: No blacklists or phishing warnings detected via crypto scam sniffer and Google Safe Browsing evaluations.
Customer reputation and complaint review
Score: 55
Customer reputation and complaint review
"Operational issues exist but do not equate to scam behavior; customer service improvement needed."
Reason: The company has multiple complaints about shipping delays and product condition; customer service responsiveness issues are reported, but no scams or fraud were found.
Your Next Steps
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1
Use official contact emails or phone for customer service issues.
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2
Check product reviews on official site but be aware of potential delays in shipping.
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3
If unresolved with the company, consider filing complaints through Better Business Bureau channels.
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4
Review complaint details on consumer forums for user experience insights.
Key Evidence & Citations
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SimilarTech website info for deseretbook.com
⤷ Provides technology stack, traffic sources, and hosting details.
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SimilarWeb traffic and engagement statistics for deseretbook.com
⤷ Offers monthly visits, bounce rate, and traffic origins.
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Website contact info scraped from deseretbook.com
⤷ Lists business emails and phone numbers from official sources.
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WHOIS and DNS data for deseretbook.com
⤷ Confirms domain age, registrar, and SSL certificate validity.
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US Patent and Trademark Office record for DESERETBOOK.COM
⤷ Details trademark registration history and current status.
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Crypto scam blacklist check for deseretbook.com
⤷ No blacklisting found indicating no scam risk.
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Customer complaint and review summary from perplexity questions
⤷ Reports customer issues focused on service and delivery, no scams.
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