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Domain Investigation Report

Report generated: Jan 1, 2026

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darkroom.co

http://darkroom.co
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

darkroom.co is a photo and video editing platform that offers AI-powered tools and presets for iPhone, iPad, Mac, and VisionOS users. The website sees about 53,000 monthly visits, mainly from the United States, with traffic coming mostly from search and direct sources. It uses reputable infrastructure providers like Amazon AWS and Google services, indicating solid technical support. Contact details including a public email address and social media links are available. Trademark searches show live and dead marks related to the name, with the current owner being a legitimate LLC based in San Diego, CA. The site is not flagged on crypto scam or Google Safe Browsing blacklists. Google Places listings suggest real-world presence with positive local reputations, unrelated but similarly named entities are present. News mentions highlight industry involvement without negative coverage. Customer reviews praise the editing tools and ease of use but frequently note poor customer support, occasional bugs, and complaints about pricing and revenue sharing. No confirmed scam reports or lawsuits are found, but caution is advised due to support and billing grievances.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
80%

Risk Insights

🛡️

Technical Trust

  • Uses Amazon AWS and Google services for hosting and delivery.
  • Monthly visitors around 53,000 with primary traffic from the USA.
  • SSL certificate is valid and up to date.
⚠️

Customer Service Concerns

  • Frequent complaints about slow and limited support hours.
  • High support costs reported by users.
  • Mixed user feedback on software reliability.

Category Scores

Red Flags & Warnings

  • Frequent user complaints about poor customer support and billing issues indicate a risk in user experience.

Detailed Checks & Insights

0-100 Scale

Technical Infrastructure and Traffic

Score: 90
Passed

Reason: The website uses reputable hosting and technology providers with moderate traffic mainly from the US.

Domain Ownership and Whois Data

Score: 85
Passed

Reason: Domain has valid SSL and consistent DNS records with no signs of recent hijacking or suspicious changes.

Blacklist and Scam Reports

Score: 85
Passed

Reason: No listings found on major scam blacklists or Google Safe Browsing.

Trademark and Brand Validity

Score: 80
Passed

Reason: Trademark searches show multiple live and dead marks for 'Darkroom' owned by legitimate companies.

Customer Reviews and Reputation

Score: 40
Failed

Reason: Numerous complaints about poor customer support, high costs, and bugs, although some praise editing features.

Legal and Dispute Records

Score: 80
Passed

Reason: No public lawsuits or disputes found; terms require arbitration limiting public cases.

Your Next Steps

  • 1

    Consider using the service only if you do not rely heavily on customer support due to recurring complaints.

  • 2

    Verify payment and refund policies before committing financially.

  • 3

    Check recent user reviews periodically to monitor service quality changes.

  • 4

    Use reputable payment methods to allow dispute mediation if needed.

  • 5

    Research alternative photo editing platforms with stronger user support reputations.

Evidence & Citations

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