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Investigation & Evidence Report

Generated on Jan 10, 2026

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Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

CredPal is a Nigerian fintech platform offering payment, savings, investing, credit access, and buy now pay later (BNPL) services via a mobile app. It ranks about 1,297,507 globally with roughly 21,700 monthly visits, predominantly from Nigeria, and uses reliable technologies like Amazon, Google, and Namecheap. The company is registered with NameCheap registrar, has valid SSL certificates, and lists a physical Nigerian office at Lagos with a 4.2-star Google rating from 78 reviews. Press coverage highlights significant funding rounds totaling $15 million and partnerships expanding credit access across Africa. User reviews are mixed: many users appreciate the concept and interface, but repeated complaints focus on slow transactions, technical errors, withdrawal difficulties, card activation issues, and customer support challenges. There are some serious user allegations of scam-like behaviors, especially regarding withdrawals and requests for upfront 'investments' to access credit, though these are user claims without confirmed regulatory action. CredPal publishes warnings about scams on its official blog and provides standard legal terms, but users should exercise caution, start with small amounts, and keep records of transactions and communications. Overall, the platform is operational with a mixed reputation, offering financial services with some operational and trust risks currently flagged.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
73%

Risk Insights

⚠️

Mixed User Feedback with Serious Concerns

  • Multiple users report withdrawal issues and card activation errors.
  • Allegations of scams involve requests for upfront payments before loan access.
  • User support often requires contacting via social media channels.
🛡️

Valid Technical Infrastructure

  • Domain uses legitimate registrar and valid SSL certificates.
  • Hosting and email services are from reputable providers.
  • Google Safe Browsing and scam blacklists show no issues.

Active and Funded Business

  • CredPal has received $15M in funding as reported in multiple news sources.
  • Physical office and consistent traffic indicate ongoing operations.
  • Active social media presence with official contacts listed.

Category Scores

Red Flags & Warnings

  • Multiple user reports allege withdrawal issues and demand for upfront 'investment' before loans are accessible, suggesting operational and trust risks.
  • App reviews cite technical glitches, slow funding, and poor customer support responsiveness.

Detailed Checks & Insights

0-100 Scale

Domain Technical Setup

Score: 85
Passed

"Valid SSL certificates issued recently and stable DNS hosting indicate technical reliability."

Reason: The domain uses valid SSL, is registered with a reputable registrar, and infrastructure uses established providers such as Amazon and Google.

Traffic and User Engagement

Score: 80
Passed

"Bounce rate just under 39% and decent page views per visit reflect moderately engaged users."

Reason: Monthly traffic of about 21,700 visits predominantly from Nigeria aligns with the business's target market.

Contact and Location Info

Score: 75
Passed

"Valid phone number and active social media profiles support legitimacy."

Reason: Physical location listed in Lagos, Nigeria with positive ratings on Google Places indicates real-world presence.

Reputation and Reviews

Score: 50
Failed

"Some users report inability to withdraw funds and requested pre-payment for loan access; however, app ratings remain moderate overall."

Reason: User reviews present mixed experiences with operational problems and serious allegations of withdrawal issues and possible scamming.

Scam and Blacklist Checks

Score: 90
Passed

"Safe browsing scans found no threats or warnings for the domain."

Reason: No presence on crypto scam or Google Safe Browsing blacklists.

Legal and Compliance Records

Score: 75
Passed

"Standard fintech terms and privacy policies are present but user complaints regarding practices remain."

Reason: No documented lawsuits or regulatory actions found against credpal.com in searched databases.

Your Next Steps

  • 1

    Review user feedback trends carefully before committing funds.

  • 2

    Test deposit and withdrawal features with small amounts to verify service reliability.

  • 3

    Use official app channels and avoid sharing sensitive data outside those channels.

  • 4

    Keep detailed records of transactions and communications for dispute resolution.

  • 5

    Stay updated on app store reviews and news for any emerging issues.

Evidence & Citations

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