Domain Due Diligence
Report for Coursiv.io
Why we think so?
Coursiv.io is a widely visited online platform offering AI learning tools tailored for business, freelancing, and side hustles. It attracts around 7.5 million visits monthly, primarily from the U.S., and employs established technologies from Amazon, Google, and Microsoft. The site uses secure SSL certificates and has a WHOIS registration dating back to mid-2023. However, it has amassed numerous consumer complaints alleging deceptive billing practices, unauthorized recurring charges, and poor customer service, including difficulties obtaining refunds. Reviews describe the educational content as low quality and warn about unclear subscription terms. Despite no major legal cases found, the persistent pattern of disputes and user reports signal caution is advised when engaging with this service.
Risk Insights
Frequent Unauthorized Charges
- Many users report recurring monthly charges they did not clearly agree to.
- Cancellation processes are confusing and not user-friendly.
Poor Customer Service
- Numerous complaints about unresponsive or automated support.
- Refunds are rarely processed despite multiple requests.
Strong Tech Infrastructure
- Built on Amazon, Google, Microsoft infrastructure.
- Uses valid and current SSL certificates for secure connections.
Contradictory Signals
Traffic and tech credibility do not align with poor customer experiences and billing issues.
Signal A: High monthly visitors and established tech stack
Signal B: Widespread negative reputation and user complaints of fraud
Category Scores
Red Flags & Warnings
- Persistent user complaints highlighting unclear subscription terms, unauthorized recurring charges, and poor refund policies.
- Negative customer feedback describing the platform as fraudulent or deceptive with low-quality educational content.
- Recent domain registration and WHOIS redactions reduce transparency about ownership and operational history.
- Lack of positive verified user reviews and no evidence of regulatory approval or certification.
🔎 Detailed Checks & Analysis
Identity Verification
Score: 30/100
Identity Verification
"Recent registration date (July 2023) and privacy protection reduce confidence in identity authenticity."
Reason: The owner information in WHOIS is redacted and domain is relatively new, limiting traceability.
Reputation and Reviews
Score: 10/100
Reputation and Reviews
"Consistent complaints across BBB, Apple Discussions, and YouTube establish a pattern of negative user experience."
Reason: Numerous credible reports and reviews allege deceptive billing, unauthorized charges, and poor customer support.
Technical Infrastructure
Score: 70/100
Technical Infrastructure
"Technical signals are strong and suggest legitimate hosting, but do not guarantee service integrity."
Reason: Website uses reputable hosting and technologies such as AWS, Google services, valid SSL certificate.
Content Quality and Transparency
Score: 25/100
Content Quality and Transparency
"Lack of transparent course content and reports of generic auto-generated content reduce trust."
Reason: User feedback describes the educational material as low quality and misleading.
Legal and Compliance
Score: 40/100
Legal and Compliance
"Risk arises from unresolved consumer issues and potential deceptive marketing practices."
Reason: No major regulatory or legal actions found, but multiple unresolved customer disputes exist.
Business Validity
Score: 20/100
Business Validity
"Despite high traffic, business practices raise concerns about authenticity and reliability."
Reason: Negative reputation and refund complaints undermine perceived legitimacy.
Your Next Steps
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1
Avoid subscribing or making payments through coursiv.io due to reported deceptive billing.
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2
If already subscribed, monitor bank statements carefully for unexpected charges and dispute unauthorized transactions promptly.
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3
Attempt to cancel subscriptions as early as possible and document all communications with their support.
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4
Report fraudulent or unauthorized charges to your payment provider and consumer protection agencies.
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5
Seek verified reviews and third-party assessments before engaging with similar online educational platforms.
Evidence & Citations
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Consumer complaints and reviews on Better Business Bureau
Provides extensive consumer reports on deceptive billing, refund issues, and poor customer service.
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User feedback and legal dispute details on Apple Discussions and YouTube
Highlights unauthorized charges and customer difficulty in cancelling subscriptions.
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Coursiv domain WHOIS and SSL certificate details
Shows recent domain registration with privacy redactions and valid SSL certificate.
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Coursiv traffic and technology profile from SimilarTech and SimilarWeb
Indicates high traffic and use of well-known infrastructure providers.
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