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Domain Due Diligence

Report for Convera.com

Report Date
December 7, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Convera.com is an established online platform specializing in business-to-business cross-border payment solutions, previously known as Western Union Business Solutions. The site ranks about #105,600 globally with approximately 360,000 monthly visits. Its primary audience is international, with notable traffic from Australia, the UK, India, and the US. The technology stack includes reliable Amazon hosting, Microsoft Exchange Online for email, and multiple marketing tools such as Adobe Marketing Cloud and Google Marketing Platform. The domain is registered with GoDaddy since around 1999 and benefits from a valid SSL certificate issued in October 2025. It is backed by the trademark "CONVERA" owned by Convera Corporation based in Vienna, VA, USA. User reviews show a generally positive reputation with a good trust score, though some complaints exist regarding support and pricing transparency. Convera actively warns against scams involving impersonators misusing its brand. Overall, the platform is technically sound and trusted but users should review the fee details and vary expectations based on features offered.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
85%

Risk Insights

🛡️

Strong Technical Foundation

  • Uses Amazon Web Services hosting and Microsoft Exchange Online
  • Valid SSL certificate through January 2026
  • Employs popular technologies for marketing and security
✅

Established Brand Legitimacy

  • CONVERA trademark owned by Convera Corporation
  • Domain active since 1999
  • Physical office listed in Toronto
⚠️

User Experience Mixed

  • Generally positive reviews with 4.4/5 Trustpilot rating
  • Complaints about delay and customer support responsiveness
  • Price transparency noted as an area for improvement

Contradictory Signals

While Convera is generally trusted, some users report impactful service issues that could affect experience.

Signal A: Mostly positive user reviews and official brand legitimacy

Signal B: Serious user complaints about delays and support responsiveness

Category Scores

Red Flags & Warnings

  • Several user complaints about payment delays, dispute resolution responsiveness, and pricing transparency exist.

🔎 Detailed Checks & Analysis

Domain Age and Registration

Score: 95/100
Passed

"Long domain age and reputable registrar support domain legitimacy and stability."

Reason: Domain convera.com has been registered since 1999 and uses a reputable registrar GoDaddy.com, LLC.

SSL & Technical Security

Score: 90/100
Passed

"SSL and hosting tech indicate good technical security and site availability."

Reason: The domain has a valid SSL certificate issued recently (October 2025) and uses reliable hosting via Amazon and Microsoft.

Brand and Trademark Verification

Score: 85/100
Passed

"Trademark records show strong intellectual property protection."

Reason: Multiple live registered trademarks for 'CONVERA' held by Convera Corporation, confirming brand ownership.

Traffic and Usage Metrics

Score: 90/100
Passed

"Strong traffic metrics show real user engagement and site relevance."

Reason: The site receives around 360K monthly visits with stable rank and traffic from multiple countries, indicating active use.

Reputation and Reviews

Score: 75/100
Passed

"Overall positive reputation with some negative feedback requiring caution."

Reason: User reviews are mostly positive (4.4/5), but there are some serious complaints about support and pricing transparency.

Scam and Blacklist Checks

Score: 100/100
Passed

"No direct scam flags; company proactive on fraud awareness."

Reason: No listings on crypto scam blacklists or Google Safe Browsing, and active company warnings about impersonation scams.

Contact and Location Verification

Score: 80/100
Passed

"Physical address presence adds transparency and trust."

Reason: Google Places shows a physical business location with valid contact info in Toronto, Canada.

Your Next Steps

  • 1

    Review Convera's full fee structure and FX margin details before starting transactions, as pricing is not always transparent upfront.

  • 2

    Verify official communication channels—use only convera.com email addresses and phone numbers listed on the official site.

  • 3

    Be cautious of third-party scams impersonating Convera; report suspicious requests for money or credentials to Convera directly.

  • 4

    Consider checking the service features to ensure they meet your business needs, especially regarding payments and marketplace support.

  • 5

    For any disputes or complaints, use the official complaint procedures and, if necessary, escalate to relevant financial ombudsman services.

Evidence & Citations

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